Commercial and Residential Installation Technician

Only applications/resumes submitted online will be accepted. Please do not call or email. Be sure to keep an eye on your junk/spam folder for an email to set up an interview time should be you be selected for one.

Key Responsibilities

Install, service, program, troubleshoot, and repair electronic security and low-voltage systems in both residential and commercial environments. System Types: Work extensively with: Residential and commercial burglar alarm systems Fire alarm and life-safety devices Access control systems Video surveillance / CCTV systems Intercom and door-entry systems Network and low-voltage cabling/equipment Monitoring and communication equipment Technical Execution: Read and interpret system plans, wiring diagrams, floor plans, job scopes, and manufacturer specifications.

Cabling & Hardware: Pull, terminate, label, and test low-voltage cabling, devices, control panels, card readers, cameras, and sensors. Network & Programming: Configure, program, and troubleshoot network-connected security devices and IP/PoE systems. Customer Service & Education: Communicate professionally with customers, contractors, and project managers.

Educate customers on system operation, explain repairs, and answer technical questions. Opportunity Identification: Identify potential system issues, required upgrades, or additional service opportunities and report them to the Operations or Sales teams. Documentation & Records: Maintain clean, accurate job notes, photos, programming documentation, work orders, and closeout paperwork.

Asset & Site Management: Maintain company vehicles, tools, equipment, and inventory in a clean, organized, and safe manner. Mentorship: Provide support and guidance to less experienced technicians as needed.

Qualifications

Experience: 2+ years of hands-on experience in the electronic security or low-voltage industry. System Knowledge: Demonstrated experience with one or more core focus areas (Access Control, CCTV/Video Surveillance, Residential/Commercial Burglar Alarms, or Fire Alarms). Technical Skills: Strong troubleshooting capabilities, proficiency with low-voltage wiring, and the ability to read wiring diagrams and floor plans.

Customer Focus: Strong verbal and written communication skills with a customer-first mindset. Autonomy: Ability to manage time effectively, prioritize tasks, and work independently in the field. Driver Requirements: Valid driver’s license with an acceptable driving record. Physical Requirements: Ability to lift heavy equipment, work from ladders/scaffolding, and operate comfortably in various indoor and outdoor environments.

Preferred: Platforms: Experience with Alarm.com, Brivo, Eagle Eye Networks, DSC, Honeywell, DMP, or similar platforms. Networking: Solid understanding of IP networking, network configurations, and PoE devices. Certifications: NICET certification, state fire alarm licensing, or specific manufacturer certifications. Leadership: Experience leading job sites or mentoring junior technicians.

Integration: Familiarity with multi-platform integration and unified security solutions. Why You’ll Love Working at Preventia At Preventia, we look after our own. Period. We offer competitive compensation and a comprehensive benefits package designed to invest in your personal and professional well-being: Solid Pay: $22.

00 – $35.00/hr (based on skills and experience). Health & Wealth: 401(k) with company match, plus comprehensive medical, dental, vision, and disability insurance. Low Premium Health Care: Preventia covers a significant portion of health insurance premiums depending on tenure and chosen plan. Free Home Security: Free monitoring service for your personal home security system.

The Christmas Club: A dedicated holiday savings account with a company match to make December stress-free. Our Core Values We don’t just put these on a poster—we live them every day: Enjoy what you do. (Life is too short for a miserable job.) Anticipate, over-communicate, and exceed. Operate as a team. (No rockstars, no egos—we win together.)

Hold yourself to a higher standard. Preventia is an Equal Opportunity Employer. Salary $22 - $35 per hour