Automotive Assistant Manager

Overview

The Lube Center Assistant Manager supports the Lube Center Manager in overseeing daily operations, supervising team members, and delivering fast, professional, high-quality automotive service. This role is ideal for a dependable leader with automotive service knowledge, strong customer service skills, and the ability to keep a busy service center running efficiently.

Key Responsibilities

• Assist with day-to-day lube center operations to ensure smooth workflow, efficient service, and a positive customer experience.
• Supervise, support, and motivate a team of 4–5 lube technicians in a fast-paced service environment.
• Oversee oil changes, vehicle inspections, fluid services, and related maintenance to ensure work is completed properly and efficiently.
• Train and guide new employees on automotive service procedures, safety standards, and customer service expectations.
• Promote a team-oriented, safety-conscious work environment and help ensure safety protocols are followed.
• Provide excellent customer service by answering questions, explaining services and pricing, and resolving concerns promptly.
• Monitor inventory of parts, fluids, and supplies and communicate replenishment needs as appropriate.
• Assist with staff scheduling and workflow management to keep vehicles moving through the service process quickly and accurately.
• Maintain a clean, organized, and professional service center.
• Work closely with the Lube Center Manager to support operational goals, financial performance, and customer satisfaction.

Qualifications

• Leadership or supervisory experience preferred.
• Automotive service knowledge, including oil changes, inspections, and fluid replacement.
• Strong customer service, communication, and problem-solving skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Dependable, organized, and committed to maintaining high service and safety standards. Working Conditions Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift. Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.