Volunteer - Shelter Assistant

Job Details: Salary Range: Undisclosed, Purpose: To support the daily operations of the emergency housing shelter by assisting staff and engaging respectfully with residents to ensure a clean, safe, and welcoming environment.

Key Responsibilities

Greet residents and visitors in a warm, professional manner Assist with check-in and distribution of linens, hygiene kits, or personal items Help maintain cleanliness and organization in common areas (e.g., lounge, kitchen, restrooms) Provide general support during mealtimes, recreational activities, or group events Restock supplies and report low inventory to shelter staff Observe and report any safety or behavioral concerns to on-duty staff Offer encouragement and a listening ear, while maintaining clear boundaries Qualifications: Qualifications: Dependable, compassionate, and respectful of individuals from all backgrounds Comfortable in dynamic, fast-paced environments Strong interpersonal and communication skills Ability to follow direction and adhere to shelter policies Willingness to learn about trauma-informed care and crisis response Must be at least 18 years old; background check may be required Time Commitment: Minimum 2–3 hours per week; evening and weekend shifts often needed.

Training Provided: Orientation includes shelter operations, safety procedures, confidentiality, boundaries, and communication practices. Impact: Shelter Assistance Volunteers play a vital role in creating a supportive and respectful environment for individuals experiencing homelessness. Your presence helps ensure the shelter runs smoothly and residents feel seen, safe, and supported.