Aboriginal School Based Trainee - Service NSW (Tweed Heads or Cessnock)

Expression of Interest Aboriginal and Torres Strait Islander School-Based Traineeships with the NSW Government Are you currently in Year 10 and moving into Year 11 in 2027? Want to earn money, gain real workplace experience and complete a nationally recognised qualification while you're still at school? This could be your opportunity to get a head start on your future.

Why Apply? As a School-Based Trainee, you'll spend one day a week working with the NSW Government while continuing your studies at school. Over two years you'll: Earn a wage while you learn Complete a Certificate III in Business that may contribute towards your HSC Gain real workplace experience Build valuable skills for future jobs Make professional connections and learn from experienced mentors Strengthen your résumé before leaving school About the Opportunity Are you looking to gain real work experience while you finish school?

As a trainee at Service NSW, you have the opportunity to learn new skills, support customers, and gain experience in a professional workplace. Help customers with general enquiries and answer basic questions. Assist customers to complete forms and paperwork. Provide information about the requirements needed to complete transactions.

Learn to use Service NSW systems and customer service processes. Work alongside experienced team members and learn from their knowledge and experience. We're looking for students who are: Keen to learn and try new things Interested in helping people and providing great customer service Reliable, respectful and positive Comfortable using technology or willing to build their digital skills Able to work well with others and contribute to a team No previous work experience is required.

You'll be supported every step of the way through: Aboriginal mentors Workplace buddies Dedicated program coordinators A supportive team committed to your success Positions are available in: Tweed Heads Service Centre Cessnock Service Centre These traineeships are funded through the Elsa Dixon Aboriginal Employment Grant, which supports Aboriginal and Torres Strait Islander people to access employment and career development opportunities within the NSW Public Sector.

About the Department of Customer Service The Department of Customer Service (DCS) helps improve life for people across NSW. We deliver services that millions of people use every day through agencies including: Service NSW Revenue NSW Fair Trading At DCS, you'll be part of a team making a real difference in communities across the state.

Ready to Apply? Submit your Expression of Interest and tell us: "What unique experience do YOU as an individual bring to a trainee role at DCS and why should we choose you?" (Limit 300 words) Applications must include a copy of your résumé.