IT Team Lead

Join the MVT family!!! Mesilla Valley Transportation is hiring an IT Team Lead (Mc. Leod TMS) in El Paso, TX! The IT Team Lead will be responsible for achieving business objectives through the oversight and coordination of day-to-day functions for specific functional areas within the IT department. Collaborate with other functional areas and departments to deliver services and solutions.

Ensure priorities, commitments, and team member utilization achieve successful outcomes with professionalism and quality. Promote the growth and success of the functional area through continuous improvement, goal setting, and metric-driven results. Configure, maintain, and optimize Mc. Leod TMS to support operational needs and ensure system stability and performance.

Coordinate with Mc. Leod support and internal stakeholders to diagnose issues, implement updates, and support system enhancements. Support integrations between Mc. Leod TMS and other enterprise systems, ensuring accurate data flow and minimal downtime. Stay abreast of advancements in technologies, best practices, and standards within functional area.

Provide leadership, mentorship, and training to team members, fostering a culture of knowledge sharing and innovation. Coach and develop team members through positive encouragement, effective 1:1s, individual development plans, and performance management. For situations involving potential disciplinary action or team member compensation, provide input, documentation, and recommendations to IT leadership and HR for appropriate action.

As needed, provide coverage and support outside of normal business hours based on criticality. Adhere to and promote organization and department policies.

Qualifications

Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field (Required). Extensive hands-on experience with Mc. Leod TMS system implementation, integrations, support, and issue resolution. Ten or more (10+) years of combined IT experience and leadership. Seven or more (7+) years of experience within functional area, with a proven track record of delivering IT services and solutions.

An equivalent combination of education and experience will also be considered. Strong leadership and project management skills, with experience leading small to medium-sized teams. Excellent communication skills, with the ability to effectively engage with both technical and non-technical stakeholders. A solid understanding of delivery practices, such as Agile and/or Lean.

Commitment to staying current with industry trends and emerging technologies.