Customer Care Coordinator, ANZ

LOCATION: Sydney, Australia CONTRACT TYPE: Full time Permanent Are you passionate about building strong customer relationships and driving commercial growth? Join RS as a Customer Care Coordinator, ANZ, where you’ll be ensuring customer satisfaction and contributing to sales growth. What You’ll Do Deliver excellent customer service across all channels, meeting orders and enquiry needs Keep customers informed of order or enquiry updates in a professional and courteous manner Support sales targets by collaborating with the sales team and performing value-added activities Identify customer needs and opportunities to grow the business through a high-touch approach Ensure customer satisfaction by coordinating with internal stakeholders Contribute to improving business processes and policies using continuous improvement methods Support the customer service team in meeting and maintaining customer expectations Maintain and update customer information accurately in SAP About You If you have the following skills and experience, we want to hear from you: Minimum 2 years’ customer service experience Strong communication, negotiation, and interpersonal skills Proactive, motivated, and able to work independently Excellent problem-solving, planning, and time management Passionate about delivering exceptional customer service Eager to learn, take ownership, and drive results Proficient in Microsoft Office; SAP knowledge is a plus #LI-Hybrid #LI-EM1