Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: With over 43 years as a State Farm agent, I’ve built a stable, experienced agency focused on consistency, service, and long-term success. Our team of three works closely together to support our customers and keep the office running efficiently. For our team, we offer a strong focus on work-life balance, PTO and paid holidays, training and development, and profit-sharing bonus opportunities.

Our office culture is straightforward, team-oriented, and results-driven. We’re looking for a true go-getter, someone who is goal-oriented, dependable, and willing to step in and get the job done. The ideal candidate is a team player who takes initiative and is committed to contributing wherever needed to help the team succeed.

ROLE DESCRIPTION: As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.