MotorCity Casino Hotel

Guest Service Manager - FT

MotorCity Casino Hotel

Detroit, MI, USAFull timePosted Jan 30, 2026

Job description

Join the best game in town!

You already know that MotorCity is a great place to play. Now you can join the team that makes this a great place to work, too!

We're hiring a Guest Service Manager to join our team. In this role, you'll oversee all aspects of the front desk and guest service operations to ensure outstanding guest experiences. This role leads and supports the front desk team, handles guest concerns, ensures smooth check-in and check-out processes, and works closely with other departments to deliver seamless service.

The ideal candidate is a confident leader with a hands-on approach and a strong commitment to guest satisfaction.