Affin Bank

Relationship Manager - Business Financing Sales (Johor Jaya)

Affin Bank

Johor JayaFull timePosted Aug 3, 2026
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Job description

Create your future with Affin! ​​You too can make a difference. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

  1. ACCOUNT PROFITABILITY
  • Maximise earnings potential and revenue of relationship.
  • Review and monitor performance of accounts.
  1. SERVICE MANAGEMENT
  • Ensure promptness and quality of credit processing.
  • Monitor overdue accounts and undertake prompt measures to prevent NPLs.
  • Provide customer level information to relevant parties within the Bank.
  • Facilitate the drawdown of facilities.
  1. CLIENT RELATIONSHIP MANAGEMENT
  • Supports, identifies, solicits and establishes a high value client base.
  • Accountable for customer relationship and customer interface.
  1. OPERATIONS MANAGEMENT
  • Manage proactively a portfolio of SME accounts by monitoring the status and credit risk of each account.
  • Coordinates and / or liaise with branches / head office departments to maximize process efficiency and customer satisfaction.
  1. ADDITIONAL RESPONSIBILITIES
  • Act as Backup Compliance Coordinator and assume responsibilities as required under BNM’s document policy and Bank’s Anti Money Laundering Guidelines/Manual for the Business Centre (BC).
  • Act as the Backup Operational Risk Coordinator for implementation of Operational Risk Management and Methodologies for the BC.
  • Act as the Backup BCP/DRP Coordinator for Business Contingency Plan for the BC.
  • Champions Operational Risk Management (ORM) activities in the Business Unit.
  • Liaise with Group Operational Risk Management (GORM) on ORM activities.
  • Responsible to report ALL operational defects (Actual Losses, Potential Losses and Near Miss Events including Shariah Non – Compliance [SNC] events) via Loss Event Database (LED) in timely manner.
  • Utilize the Operational Risk (OR) Tools i.e. Risk Control Self-Assessment (RCSA), Key Control Standard (KCS), Key Risk Indicators (KRI) and Scenario Analysis (ScAN) in managing Risk exposure.
  • Undertake additional responsibilities assigned by immediate superior as and when required.