Strategic Account Manager

What You Can Expect : Account Management : Manage and oversee regional portfolio of key customer accounts, ensuring their needs are met and expectations exceeded. Relationship Building : Establish and maintain consultative relationships with business and executive levels of leadership, becoming trusted advisors and strategic partners.

Strategic Planning : Develop and execute strategic plans tailored to each account, identifying opportunities for growth and expansion. New Program Development : Drive the development and implementation of new strategic programs aimed at increasing growth and enhancing the overall relationship with key selected accounts.

Cross-Functional Collaboration : Collaborate with internal teams such as sales, marketing, and product development to align strategies and ensure seamless execution of initiatives and serve as a point of escalation for other members of the Account Management team. Revenue Growth : Achieve organic growth targets for own accounts through collaboration and support of re-attestation, confirmation, and additional lines of business growth programs.

New Business : Support new business targets through identification of upsell opportunities within assigned accounts. Customer Advocacy : Serve as the primary advocate for assigned accounts within the organization, ensuring their voice is heard and their needs are addressed. Performance Tracking : Monitor and analyze solution key performance metrics to evaluate success and make data-driven decisions to optimize strategies.

Market Insights : Stay abreast of industry trends, market dynamics, and competitor activities to identify opportunities and mitigate risks. Customer Satisfaction : Ensure a high level of customer satisfaction by proactively addressing issues, resolving conflicts, and delivering exceptional service. What You Bring:

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