Patient Service Representative - Family Medicine GS9305

Campus OSU-Center for Health Sciences Contact Name & Email Jeffery Kellerman, jeff.kellerman@okstate.edu Work Schedule Typically, Monday through Friday, 8:00am-5:00pm Appointment Length Regular Continuous/Until Further Notice Hiring Range $16.00 - $18.00, Hourly Priority Application Date While applications will be accepted until a successful candidate has been hired, interested parties are encouraged to submit their materials by to ensure full consideration.

Special Instructions to Applicants For full consideration, please include a resume, cover letter and contact information for three professional references. About this Position The Patient Service Representative is responsible to perform duties related to checking-in/out patients, scheduling patient appointments, call confirmations, verifying insurance while maintaining accuracy and compliance with departmental policies and State/Federal regulations.

Required Qualifications High School/GED (degree must be conferred on or before agreed upon start date) Certifications, Registrations, and/or Licenses: Valid Oklahoma Driver License Required Skills, Proficiencies, and/or Knowledge: Strong Computer Skills (MS Office Suite – specifically with Outlook, Word, Excel), typing and data entry, medical terminology, answer phone, detail-oriented, quality focus, ability to prioritize and work within deadlines, excellent customer service skills, professionalism and interpersonal communication, ability to effectively communicate with patients and all medical staff, ability to work in a team environment, knowledge of HIPAA guidelines and ability to learn new processes as required Preferred Qualifications Vocational/Technical Some college or technical school in related field Six months related job experience Experience with EMR system Working Conditions Possible exposure to hazardous material, hot and cold, blood borne pathogens.

Physical Requirements Ability to lift, carry, push, or pull 15 pounds, climb, balance, stoop, kneel, crouch, reach, stand, walk, finger, grasp, feel, talk, hear, see, and perform repetitive motions with or without reasonable accommodations.