Lead- Rogue Valley stores- Full time

GENERAL PURPOSE OF JOB To ensure a superior level of customer service; to supervise location in the absence of the location manager or assistant manager; to maintain the quality of merchandising and product presentation within the location.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• · In the absence of the location manager or assistant manager, managing the store in a way that ensures that customers receive the highest level of service
• Make break schedules and complete times sheets
• Direct personnel in their daily tasks assigned by the location management
• Ensure personnel stay on task through proper follow up and delegation
• Review staff performance and offer constructive feedback or coaching
• Train and develop employees to achieve success in their current roles while preparing them for future growth
• Participate in ad set, inventory, freight flow, and cycle count processes
• Approve returns and discounts in the absence of the location manager or assistant manager
• Ensure that the store is recovered, merchandise is faced, and product rotation occurs on dated goods
• Review all company and store communications to effectively communicate and coordinate information across teams, ensuring messages are understood and directed to the appropriate individuals.
• Ensure that signing, displays, and safety concerns are addressed and corrected
• Perform opening and closing procedures
• Balance cash drawer and safe daily and complete change orders weekly
• Offer assistance and support to location personnel
• Sales floor time should be 80% or more of your scheduled shift Perform other tasks and duties as requested by supervising manager SUPERVISORY RESPONSIBILITIES
• This position has supervisory responsibilities over location personnel in the absence of the location manager or assistant manager EDUCATION AND/OR EXPERIENCE
• Associate’s degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience LANGUAGE SKILLS
• Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of organization MATHEMATICAL SKILLS
• Ability to work calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
• Ability to apply concepts of basic algebra and geometry REASONING ABILITY
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations OTHER SKILLS AND/OR ATTRIBUTES
• Strong communication and interpersonal skills
• Ability to work independently with minimal supervision and guidance
• Ability to effectively plan, organize and prioritize projects
• Independent judgment and decision making abilities
• High level of integrity
• Ability to perform effectively in both individual and team environments
• Comprehensive understanding of the company and its products and services
• Excellent prioritization and organizational abilities Bilingual candidates encouraged to apply! About Grange Co-op Founded in 1934, Grange Co-op is a cooperative dedicated to serving the needs of its members and the communities in which they live. With a focus on farm and ranch products, work wear and western wear, garden supplies, and pet care essentials, Grange Co-op has grown to become a trusted name in the industry. The company operates multiple retail locations, a feed mill and remains committed to delivering exceptional value and service.