Patient Service Coordinator - Scheduling (Big Island, Full-Time 40)

Queen’s North Hawai'i Community Hospital is a 35-bed rural acute care hospital located in Waimea (Kamuela), Hawaii Island. More than 300 employees and over a dozen employed physicians staff the main hospital, as well the outpatient clinics located in the Lucy Henriques Medical Center, at our Primary Care Clinic located near Longs Drugs, and at our Specialty Clinic located in the Parker Ranch Center.

Queen's North Hawai'i Community Hospital is an affiliate of The Queen’s Health Systems since 2014. The Queen’s Health Systems ‘ohana includes over 9,000 employees and more than 1,400 physicians with 1,000 specialists statewide. We are the largest private healthcare system in Hawai'i and dedicated to improving the health of Native Hawaiians and all of the people of Hawai‘i.

We’re working to fulfill the mission of Queen Emma and King Kamehameha IV to provide in perpetuity quality health care services. Join Queen's ‘Ohana Your Health. Our Legacy

I. JOB SUMMARY/RESPONSIBILITIES:

• Coordinates healthcare activities and services related to patient's visit to the Hospital.
• Works with physicians and their staff, patient families and other health care team members and other facilities to ensure services are coordinated and provided appropriately to the patient. II. TYPICAL PHYSICAL DEMANDS:
• Essential: standing, walking, finger dexterity, seeing, hearing, speaking, repetitive arm/hand motions.
• Frequent: reaching below shoulder level, frequent gripping of an object
• Occasional: sitting, stooping/bending, twisting body, lifting, pushing/pulling and carrying usual weight of 20 pounds transporting patients, reaching at shoulder level.
• Operates computer, printer, calculator, facsimile machine, telephone and other office equipment. III. TYPICAL WORKING CONDITIONS:
• Not substantially subjected to adverse environmental conditions.
• May be exposed to infectious and contagious diseases. IV.

MINIMUM QUALIFICATIONS

A. EDUCATION/CERTIFICATION AND LICENSURE:

• High school diploma or comparable education.
• Ability to perform 7,200 adjusted keystrokes per hour. B. EXPERIENCE:
• Two (2) years recent experience in admitting, business services, scheduling or related work in a healthcare facility, preferably comparable to the Hospital.
• Experience to demonstrate knowledge in patient registration, admitting and medical insurance and/or scheduling
• Experience with personal computers and Windows applications such as Word.

Equal Opportunity Employer / Disability / Vet Your Health. Our Legacy Our Mission: To fulfill the intent of Queen Emma and King Kamehameha IV to provide in perpetuity quality health care services to improve the well-being of Native Hawaiians and all of the people of Hawai‘i. Our Values: C ompassion guides our actions A loha inspires us in all that we do R espect and understanding are essential for the dignity of all E xcellence is our quest