Fitness Program Manager

Health. Fitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual’s journey by creating communities of health within the organizations we serve – so that everyone is supported.

As an employee of Health. Fitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities.

About the role

🚀 Lead, Inspire, and Make an Impact as a Program Manager I

• Fitness! 🚀 Health. Fitness is looking for a dynamic, energetic, and passionate Program Manager I
• Fitness to join our team at our client site in Ann Arbor, MI ! If you're ready to take the next step in your fitness and wellness career, this is your opportunity to lead a thriving fitness center, inspire participants, and create meaningful health outcomes in a supportive corporate environment. 💪 What You'll Do ✨ Lead a high-impact fitness program Manage all operational aspects of a midsized, single-client corporate fitness facility Ensure exceptional participant experiences, engagement levels, and measurable results Deliver innovative onsite and virtual wellness programs that inspire healthy lifestyles 🎯 Drive strategy and success Oversee contract compliance and business performance Develop and execute strategic plans that support program growth and client objectives Create outcomes-focused reports that showcase program achievements and value 👥 Develop and lead a winning team Recruit, train, mentor, and support fitness staff Foster a positive, collaborative, and service-focused culture Empower team members to deliver outstanding customer experiences 🏋️ Bring fitness to life Design and facilitate engaging health promotion and fitness programs Lead individual and group fitness activities Conduct fitness assessments, orientations, exercise prescriptions, and floor supervision Motivate participants to achieve their personal wellness goals 📊 Own the details Manage administrative responsibilities with excellence Monitor program performance and continuously identify opportunities for improvement Ensure smooth day-to-day operations and high-quality service delivery 🌟 Why You'll Love This Opportunity ✅ Full-time position (40 hours/week) ✅ Consistent schedule: Monday-Thursday, 7:00 AM - 5:00 PM ✅ Every Friday Off! ✅ No weekends required ✅ Opportunity to lead, innovate, and make a lasting impact on employee health and wellness ✅ Join a nationally recognized leader in fitness and wellness services 🎉 Ready to Turn Your Passion Into Leadership? If you're energized by fitness, enjoy leading others, and love creating exceptional wellness experiences, we want to hear from you! Join Health. Fitness and help transform lives through health, fitness, and wellbeing every day. 💙💚 Responsible for managing and directing all operational aspects of an on-site fitness program ensuring the highest level of participation, results achievement, and customer satisfaction in the delivery of programs and services. Also responsible for contract compliance; development of and adherence to the strategic business plan; staff supervision, training, and development; design and facilitation of a variety of health &fitness programs; and various administrative duties including developing outcomes focused management reports. Key Accountabilities Manages all program activities in accordance with Health. Fitness operational, quality, safety, and service standards. Develops and implements the yearly strategic business plan to identify contract deliverables, program/ service offerings and initiatives, targeted outcomes, and marketing strategy to meet client objectives. Prepares and manages operating budget. Ensures expenditures are made in accordance with applicable policies and procedures. May leads regular individual and group staff meetings to ensure associates are informed about Health. Fitness, client and program events, initiatives, and status. Ensures contract compliance. Manages client relationship to ensure that high customer satisfaction is maintained and Health. Fitness value is reinforced. Directs the implementation of individual and group fitness programs, health education activities, motivational programs, and special events; coordinates marketing and communications to maximize program engagement, bringing in Health. Fitness Corporate support as appropriate. Tracks participant and program data for measurement of individual and program goal achievement, outcomes, and results; creates outcomes focused management reports based on the identified business plan goals and objectives. Manages all record and data management activities at the worksite, ensuring the proper storage, retention, and confidentiality all data collected in accordance with Health. Fitness requirements. Conducts informal safety checks daily and performs routine safety audits on a weekly, monthly, and quarterly basis in accordance with Health. Fitness guidelines. Performs staff responsibilities as appropriate including floor supervision, fitness testing, exercise prescription, new member facility and equipment orientations, personal training, and group exercise class instruction. Verifies equipment is well maintained and operating properly; ensures locker rooms are clean and stocked, and coordinates prompt resolution to facility related issues. In conjunction with Director Program Management & Engagement, introduces new Health. Fitness programs, products, and services to the client. Other duties as needed/assigned. Minimum Requirements Associate’s degree or higher in Exercise Science, Health Promotion, Kinesiology or related discipline or equivalent combination of education, current certifications, and experience. 2+ years’ related industry experience. Industry recognized Group Exercise certification from ACE, AFAA/NASM, ACSM, NCCPT or NETA (if not current within 60 days of hire). NCCA Accredited Personal Trainer certification from an Industry recognized and Health. Fitness approved agency (if not current within 90 days of hire). Current Adult CPR/AED/First Aid certifications from American Heart Association, American Red Cross, National Safety Institute, or American Safety & Health Institute required by start date. ( Note: certification must have an in-person component and not 100% online/OSHA compliant). Ability to lead, manage and operate a fitness center. Strong interpersonal and customer service skills including the ability to motivate others. Ability to effectively organize and prioritize work demands. Computer proficiency in MS Office including at minimum Word, Excel, and Outlook. Applicants must meet hiring requirements including but not limited to pre-employment drug test. Preferred Prior Supervisory experience. Applicants must meet hiring requirements including but not limited to pre-employment drug test. The compensation range for this role is $45,000-50,000 annual. Additional commission opportunities for someone with an industry recognized and Health. Fitness approved Personal Trainer certification. The final wage offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors. We understand that compensation is an important factor when considering a new opportunity, and we strive to provide a competitive wage within the market. Brand: Health. Fitness Come join Health. Fitness! Join a team that will not only utilize your current skills but will enhance them as well. We offer a comprehensive benefit package that includes Medical/Dental/Vision plans including HSA, PPO and FSA options, retirement/401(k) with employer matching program, fitness and wellness programs incentivized with medical plan discounts, certification reimbursement program, tuition reimbursement, paid new parent leave, paid Holidays and PTO (starting at 3 weeks for full-time associates), volunteer paid time off and much more. Health. Fitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. W e are an equal opportunity employer, including disability and protected veteran status.