Case Manager I - FT 40 Hours Tuesday - Saturday 8:00 AM- 4:00 PM-NHHH

1nd Shift FT 40 hours

• Tuesday
• Saturday Position: Case Manager I Program: New Haven Halfway House Scope of Service: The Case Manager I provides a comprehensive array of support focused on skill building and case management activities supporting clients to achieve a meaningful level of independence and well-being. Completes screenings and assessments with clients to support in the development of person-centered care plans to support individual growth. Provides services in a team approach which include but are not limited to: rehabilitative supports, skill building for activities of daily living, access and engagement to area resources, facilitates psycho-education groups, socialization and community integration. Collectively engages in day-to-day program activities, completes assigned documentation per contract and agency requirements, and assists with maintaining a clean working environment. Performs other duties as assigned. ESSENTIAL JOB FUNCTIONS Client Care:
• Establishes rapport and positive working relationships with clients while maintaining professional ethics and boundaries.
• Enhances a client’s daily living skills by assessing and providing various modalities of teaching and assistance (e.g. modeling, prompting, hands-on assistance) with daily living.
• Develops, implements, and monitors person-centered plans with the client in all aspects of care, up to and including the intake and discharge processes.
• Coordinates and assists clients with case management needs: Referrals, obtaining and maintaining entitlements, money management, accessing treatment, medical care, transportation, housing, wellness/nutrition, legal services, education and employment, etc.
• Assists the client in identifying potential barriers to achieving their aspirations and goals, and links the client to appropriate services to address these obstacles.
• Meets regularly with each client to review progress, mental health stability, upcoming appointments and activities.
• Supports clients to learn local transportation while providing transportation to meet client needs.
• Staff may be required to transport clients in personal vehicles in community- based settings and shared-living programs.
• Conducts regular apartment/room inspections and assists the clients in maintaining the cleanliness of their living spaces which may require hands-on assistance.
• Develops and maintains working relationships with families, natural supports, and external providers and advocates on behalf of clients as necessary.
• Facilitates/co-facilitates psycho-educational groups as indicated.
• Completes service entry documentation in accordance with contract and agency requirements.
• As applicable, administers breathalyzer tests and urinalysis samples.
• Conducts rounds within program, as indicated
• Attends and participates in staff and All-Treater’s meetings, rounds, and supervision.

QUALIFICATIONS

• Bachelor's degree in a related field and one (1) year of relevant experience; OR a high school diploma or equivalent and three (3) years of human services experience, including at least one (1) year of service with Continuum.
• Primarily works within residential 12-hour and 24-hour programs.
• Provides direct support, skills training, and daily structure to clients under regular supervision.
• Manages caseload within a structured program environment with ongoing supervision, mentorship, and team collaboration to support service delivery and professional development.
• Implements established treatment and service plans developed in collaboration with supervisors and clinical staff.
• Performs care coordination, documentation, crisis response, and service planning activities with regular supervisory support and consultation.
• Develops foundational competency in client engagement, documentation, and community resource coordination Company Benefits Include:
• Competitive Wages
• 401(k) - with company match up to 3.5%
• Medical, Dental and Vision
• FSA and Dependent Care Accounts
• Company Sponsored Employee Assistance Program
• Company Sponsored Life, AD&D and LTD
• Colonial Supplemental Insurance
• Vacation, PTO & Sick time for eligible FT 40 & PT (20-39 hour) Employees
• Connecticut Paid Sick Time for all employees up to 40 hours a year
• 12 Company Holidays Paid at Double Time (hourly employees)