Plumbing HVAC Customer Service Representative/Dispatcher

Job Description: Plumbing HVAC Customer Service Representative/Dispatcher Location: Kansas City, KS, 66106 Job Responsibilities: Dispatching and handling incoming multi-line telephone calls Scheduling appointments and follow-up on customer service inquiries Utilizing software to maintain work performed and charges Other duties as assigned by the manager Skills Required: Excellent computer knowledge, internet navigation, email, database navigation Ability to multi-task and work independently At least 2 years of trades customer service experience Strong communication and interpersonal skills Excellent follow-up and organizational skills Additional Information: We have a laid back office dog Those who enjoy office drama need not apply