Customer Care Specialist (Temporary)

Business, Hospitality and Auxiliary Services is seeking a temporary Customer Care Specialist to assist in providing direct customer service and support to Panther Central. Duties associated with this position include but are not limited to: Serve as first point of contact to public via front counter (assist with questions, form completion, card production, etc.)

online chat and telephone Assist with administrative functions as required and/or requested. Responsible for data entry, data queries, and updating data in all applicable University systems. Explain policies and procedures of housing, dining services, parking and ID cards to students, parents, faculty, staff and other visitors Responsible for monitoring and reporting problems regarding lobby area to appropriate staff.

Other duties as assigned. Two shifts are currently available. Thursday – Monday 3p-11p & Sunday

• Thursday 11p-7a Associate's Degree and three years experience is required for this position. Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.