Security Officer - Security

Kapi'olani Medical Center for Women & Children is Hawai'i’s only full-service children’s specialty hospital and the state’s only maternity, newborn, and pediatric specialty hospital. Widely recognized as Hawai'i’s leader in the care of women, infants, and children, the 253-bed, not-for-profit medical center delivers over 5,000 babies each year and serves as a major teaching and research facility.

Kapi'olani is recognized for its expertise in caring for high-risk pregnancies, with a team of Maternal-Fetal Medicine (MFM) physicians who provide specialized care for mothers and babies facing complex medical conditions. Kapi'olani is home to Hawai'i’s largest and most advanced Neonatal Intensive Care Unit (NICU), the state’s only Pediatric Congenital Heart Program, and Hawai'i’s only pediatric bone marrow collection and transplant program, where approximately 95% of patients participate in clinical trials.

In 2025, Kapi'olani’s Hematopoietic Progenitor Cell Transplant Program earned accreditation in cellular therapy from the Association for the Advancement of Blood & Biotherapies (AABB), recognizing the program’s commitment to meeting rigorous national standards for quality and patient care. The hospital is also home to Hawai'i’s only dedicated breast health and gynecologic cancer centers and was the first facility on O'ahu to be designated a Breast Imaging Center of Excellence.

Since 1984, Kapi'olani has been Hawai'i’s only Children’s Miracle Network hospital and has earned numerous national recognitions, including Gold Level Center of Excellence designation from ELSO, top-tier national patient experience rankings, Joint Commission reaccreditations, Level 3 Pediatric Trauma Center and Level 1 Children’s Surgical Verification recertifications from the American College of Surgeons, and the 2025 Starlight Children’s Foundation Hospital of the Year Award.

More than 1,400 employees and over 700 physicians provide exceptional care through specialty programs including the Kapi'olani Women’s Center, Women’s Cancer Center, Kapi'olani Child Protection Center, Sex Abuse Treatment Center, and numerous pediatric specialty clinics, serving families throughout Hawai'i and the Pacific.

The Security team provides security, information, directions and escort service to patients and staff as needed, while adhering to policies and regulations regarding safety. As Security Officers patrol Hawai‘i Pacific Health facilities, they are often the first to meet and greet our clients, which positions the community’s experience at our facility in a positive way.

The Security team plays a vital role in creating a sense of safety and security throughout our hospitals, which is important to our patients and their families. If you would like to help create a safe and comfortable environment for our patients, staff and guests at Kapi‘olani Medical Center for Women & Children, you could be the ideal person for this position.

Responsibilities include

providing protection and security for facility personnel, patients, visitors, and property through security and safety patrols, crisis intervention, investigation into minor crimes and accidents, and serving as a visual deterrent to potential problem situations. You will participate in safety programs and provide support to all departments.

We are looking for an individual who is dependable and observant, with excellent customer service skills and a commitment to delivering the highest quality health care to Hawai‘i’s people. Location: Kapiolani Medical Center for Women and Children Work Schedule: Evening - 8 Hours Work Type: Full Time Regular FTE: 1.000000 Bargaining Unit: Non-Bargaining Exempt: No Minimum Qualifications: High School or equivalent.

Current Hawaii Security Guard Registration (GDE) License. Current American Heart Association Heartsaver-AED or BLS Card. Six (6) months security experience or experience in related field.

Preferred Qualifications

International Association for Healthcare Security & Safety (IAHSS) Basic Healthcare Security Officer Training Certificate to be obtained within one year of hire. Teamwork Awareness Prevention Course to be attended within one (1) year of hire. Hospital security experience. EOE/AA/Disabled/Vets Hawai‘i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits.

Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.