Job description
Maximize The Sale Of Audio/Video Products At The Store, Ensuring Optimum Customer Satisfaction. Achieve Sales Goals Relative To Store Target. Evaluating The Customers Requirement By Following The Bose Customer Engagement Standards To Provide Best Solutions. Model Excellence In Theater Show Presentation/Product Demonstration To Walk-In Customers As Per Predefined Script.
Ensuring Store Hygiene And Presentability /Functioning Of Products On Display. Coordinating Activities At The Back Office, Managing Inventory And Managing Payment Reconciliation With Bank. Responsible For Executing Post Sales Activities Like Payment Collection, Invoicing, Product Delivery And Installation. Managing External Vendors Like Mall Management Team Or SIS Partners, Logistics And Stationary Vendors On A Daily Basis.
Handling Pre/Post Sales Customer Escalations And Queries. Respond To Customer E-Mails Within 24 Hours From Receipt As Per Guidance Provided By Supervisor. Interaction With Cross-Functional Departments For Operational Support. Requisites: Adaptability Contributes To Team Success Preferably Looking For Immediate Joiners Or Having Max 10 Days Notice Days Working Shift [1 Full Day And 2 Half Day] Should have excellent communication skills Flair for selling Passion for Technology Must be customer service oriented, patience, adaptability & persuasiveness.
Must be willing to take initiatives and should possess high energy level, integrity & clarity in thoughts. Willing to work on weekends
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