Quality Control Supervisor

At Emmi Roth, we’re passionate about creating exceptional cheeses. As a leader in the specialty cheese industry, we blend traditional craftsmanship with innovation. Our commitment to local sourcing and quality makes us a trusted brand in the food industry. Joining Emmi Roth means becoming part of a team that values creativity, collaboration, and a shared dedication to excellence.

You’ll have the opportunity to work with some of the finest cheeses in the world while contributing to a company that prides itself on both heritage and progress. If you're passionate about food, craftsmanship, and making an impact, we’d love for you to be a part of our journey! Summary Leads quality control initiatives across cheese manufacturing operations, ensuring rigorous compliance with regulatory and food safety standards while fostering a culture of continuous improvement and operational excellence.

Duties and Responsibilities

• Supervise daily quality control operations and resolve quality issues.
• Lead USDA, FDA, State, and third-party audits and traceability exercises.
• Serve as Food Safety Team Lead; facilitate meetings and drive initiatives.
• Manage customer complaints, deviations, and product holds.
• Manage COPQ (Customer and Plant deviations), including scrap tracking, supplier credits, and cheese sold as process.
• Maintain and update quality documentation (SSOPs, QWIs, SDS, control points).
• Approve ECNs, COAs, and manage document systems (IQSoft, JDE, Monroe DB).
• Conduct internal audits and quarterly glass/brittle/plastic inspections.
• Track training records and communicate quality updates across departments.
• Collaborate with production, sanitation, and lab teams to ensure product quality.
• Represent the quality team in town halls and cross-functional projects.
• Perform other related duties as assigned.

Qualifications

Required qualifications, skills, and experience for the job; education background, certifications, relevant work experience, technical skills, and soft skills.

• Bachelor’s degree in Food Science, Dairy Science, or related field preferred
• 3+ years of experience in quality assurance in a food manufacturing setting
• Strong understanding of regulatory requirements and food safety systems
• Proven leadership and team management skills
• Excellent problem-solving, communication, and documentation abilities Benefits
• Medical, Dental, & Vision Insurance
• Basic Life Insurance
• Voluntary Life Insurance
• Flexible spending accounts & Health Savings Accounts
• 401k Retirement Plan
• Paid Holidays
• Paid Vacation
• Employee Assistance Program
• Short term/Long term disability
• Volunteer time off (VTO)
• Tuition Reimbursement
• Pet insurance