Customer Account Representative- Energy

Under general supervision, the Customer Account Representative is a member of the Customer Service team and is responsible for handling basic customer inquiries and assisting with pricing, quoting, and order management. This role involves learning internal systems, company policies, and industry best practices while developing relationships with customers and internal teams.

The CAR will be involved in all phases of the sales process, including quotes, orders, shipments, complaints, and payment issues. The incumbent must be diligent in adhering to procedures, focused on producing top-quality results, being highly productive, and mindful of costs.