Junior Sales Operations Associate

Position: Junior Sales Operations Associate Job Description: About The Role Join our dynamic Sales Operations team at Arrow! As a Sales Operations Associate, you will support internal teams through a variety of administrative and back-office activities, including data verification, quotation management, and maintaining information in internal systems.

This role does not involve direct customer contact, making it a great fit for detail-oriented individuals who enjoy working with data and processes. This is an entry-level opportunity, ideal for candidates looking to start or develop their career in a corporate environment. You will receive comprehensive onboarding and training to help you build the knowledge and confidence needed for the role.

Preferred candidates will have 1-3 years of professional experience in areas such as Customer Service, Data Governance, Administration, or Business Operations. What Will You Do As a Sales Operations Associate, your role will be diverse and essential to our operations. In this back-office role, you will support our customer-facing, Sales and Customer Service colleagues, allowing them to focus on selling and servicing our customers.

Your responsibilities

• Prepare and manage customer quotations, supporting both new business opportunities and ongoing customer requirements.
• Maintain and update pricing, product, and customer data in internal systems to ensure accuracy and efficiency.
• Process and book customer orders, investigate and resolve booking-related issues, and ensure smooth and timely order processing.
• Investigate and resolve data discrepancies, pricing issues, and order-related queries.
• Handle post-invoice adjustments and coordinate with relevant teams to ensure timely resolution.
• Monitor quote and backlog-related alerts, making necessary corrections to support smooth order processing.
• Work closely with Sales, Customer Service, and other internal stakeholders to deliver an excellent customer experience.

Who You Are

• English on min B2 level (both spoken and written), additional language is an asset.
• Good knowledge of MS Office, especially Excel
• Experience in Customer Service, Order Management, Sales, Data Governance, Administration, Business Operations, or other operational support functions
• Accountability
• Communication and coordination skills
• Customer-oriented attitude What We Offer
• Permanent contract with 3 months’ probation period.
• Interesting career development opportunities in a quickly growing environment.
• Private Medical Care program + Dental Package.
• My. Benefit System (including Multi. Sport Card & vouchers).
• Dynamic environment with a friendly work atmosphere. Submit your CV in English. Who We Are As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer sides. Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons. #LI-Hybrid #LI-LR1 Location: PL-Gdansk, Poland (Aleja Grunwaldzka) Time Type: Full time Job Category: Business Support