HVAC Service Tech II

Job Details: Level: Experienced, Job Location: STR

• Anderson
• Anderson, SC, Salary Range: Undisclosed, A First. Call Mechanical Company SEASONED COMMERCIAL HVAC TECHNICIAN Location: Anderson, SC WHO IS FIRSTCALL MECHANICAL? STR Mechanical is a commercial and industrial HVAC services provider in the Charlotte metro area. Founded in 2006, STR Mechanical partnered with First. Call Mechanical in 2023. First. Call Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. First. Call serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, First. Call is committed to building durable partnerships. The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction. First. Call Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well. We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.

BENEFITS

OVERVIEW

First. Call Mechanical values our employees' well-being, growth, and success! Employees are offered a robust benefits package, including: Competitive Weekly Pay Comprehensive Healthcare Coverage

• Medical, Dental, Vision, + More (Includes some 100% Company-paid plans) Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability Time-Off & Holidays
• Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans Career Growth & Development- Company-sponsored education and career advancement programs like the First. Call Academy, the Learning & Education Assistance Program (LEAP), and the First. Call Progression Program Generous Referral Bonus of $2,500 per referral Role-Specific Perks
• Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot allowances POSITION OVERVIEW We are currently seeking an experienced Commercial HVAC Service Technician II to join our fast-growing _____ Team. The ideal candidate will have a can-do attitude and strong problem-solving skills, as well as an active EPA Certification.

JOB RESPONSIBILITIES

Diagnose causes of problems and/or failures in heating/air conditioning systems, refrigeration systems, and food service equipment, for the purpose of identifying equipment and/or systems repair and/or replacement needs with no mistakes/callbacks Perform maintenance and service repairs, install new units, or replace parts of existing units according to specifications of 15 tons+ Maintain larger PM contracts with more than 5 units Repair or replace defective parts in units and equipment and their controls Service and troubleshooting mini-splits and/or replacing smaller RTU’s and mini-splits for 15 tons or less Communicate with Dispatch to ensure completion of scheduled jobs Maintain preventative maintenance schedules and procedures for customers Provide elite customer service to every customer encountered ACCOUNTABILITIES Continual learning and development in the body of knowledge through First.

Call Academy, to ensure we set the bar for skill level in the industry Elite level of customer service, to ensure we continue to be the First. Call our customers make for their HVAC needs ORGANIZATIONAL ALIGNMENT This position reports to the local [Hiring Manager Title] and is responsible for engaging with the service team and all of our customers.

Qualifications

Valid Driver's License w/acceptable driving record Active EPA Certification 5+ years’ of experience in a commercial HVAC setting OSHA 10 Certification Manufacturer Certification is preferred Available to work flexible hours and on-call shifts as needed Strong mechanical aptitude and problem-solving skills BEHAVIORAL PROFILE Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos.

Ability to write correspondence. Ability to effectively communicate with the customer by checking in and out with them on jobs. Able to explain the problems and resolution in a manner that the customer can understand. Closely communicate issues/concerns/updates with account managers on jobs. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimal numbers.

Ability to compute rate, ratio, and percent and to draw and interpret graphs. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem-solving and prioritizing multiple tasks.

Help take lead over and teach helpers and tech I’s. Physical Demands While performing the duties of this job, the employee is regularly required to use their hands. The employee frequently is required to stand, walk, and sit. The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth vision, and the ability to adjust focus. NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.