Director, Client Experience & Relationship Management

At Rubin. Brown, our vision is Inspired team members, working as one firm, living our core values, and Being Their Best for Others while delivering totally satisfied clients. Our client experience mindset is to Serve with CARE (Communication, Anticipation, Relationships and Engagement). Working with the Client Experience Committee, the Client Experience Director will elevate our client experience strategy, lead the CARE mindset for the firm, and champion client experience development and service innovation to ensure every client interaction (internally and externally) reflects our vision.