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Quality Manager- Iraq

Bank al Etihad

Baghdad, Baghdad Governorate, IQFull-timePosted Aug 17, 2026

Job description

  • Develop and implement the Quality policies, procedures, and standards.
  • Ensure compliance with local requirements and international quality standards.
  • Montior Service and operational quality and key performance indicators.
  • Lead internal quality reviews and continuous improvement initiatives.
  • Prepare quality reports and recommend corrective actions.
  • Promote a strong quality culture across the organization.
  • Monitor customer and employee satisfaction.
  • Support the implementation of ISO standards and quality management systems.

Requirements

  • Bachelor's degree in business administration, Industrial Engineering, or a related filed. - 5-10 years of experience in quality management.
  • Strong knowledge of ISO standards, Internal audits, and quality management systems.
  • Knowledge of continuous improvement tools such as Six Sigma and Kaizen.

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