Service Supervisor

The Service Supervisor will oversee day-to-day operations of the fiber installation crews, ensuring projects are completed safely, on time, and to quality standards. The ideal candidate will have strong leadership skills, hands-on experience in fiber installations, and a customer-focused approach.

Key Responsibilities

Supervise and coordinate fiber installation crews

Plan and schedule installation projects to meet deadlines and customer expectations

Ensure compliance with safety regulations and company procedures

Conduct site inspections and quality control checks

Collaborate with project managers, engineers, and customers to resolve issues

Maintain accurate job documentation, including work orders, reports, and inventories

Identify process improvement opportunities to increase efficiency and reduce costs

Qualifications

High school diploma or equivalent required; technical degree or certifications in telecommunications preferred

3+ years of experience in fiber installation or telecommunications field work

1-2 years of supervisory or team lead experience

Strong knowledge of fiber optic installation, splicing, and testing procedures

Valid driver's license with a clean driving record

Strong organizational and communication skills

Ability to read blueprints, maps, and construction drawings

Willingness to travel and work in various weather conditions