Field Network Engineer

Key Responsibilities

Carry out on-site installation of internet services, routers, modems, fiber ONT/ONU devices, and other telecom equipment. Diagnose and resolve technical faults in broadband, leased line, or fiber connectivity at customer premises. Perform fiber splicing, signal testing, and basic network configuration for enterprise and home users.

Coordinate with backend NOC (Network Operations Center) to resolve escalated field issues and ensure service uptime. Document service calls, installations, fault resolutions, and customer sign-offs daily. Conduct preventive maintenance checks and audits of field assets and junction boxes (FDPs, OFC routes). Educate end-users on device handling, safety, and simple troubleshooting techniques.

Adhere to SLA timelines for fault resolution and installation, maintaining customer satisfaction. Maintain inventory of field tools, consumables, and ensure proper handling of company assets.

Requirements

Qualification: 10th /+2/ ITI / Diploma / B.E. / B.Tech in Electronics, Telecommunications, or related stream. Freshers can apply Experience: 0–3 years in field service roles in ISP/telecom sector preferred. Hands-on experience in using tools like OTDR, splicing machines, and signal testers (preferred). Strong interpersonal and problem-solving skills.

Must possess a two-wheeler and a valid driving license. Willingness to travel locally and work on rotational shifts/weekends if required.

Benefits

Fixed Salary + Travel Allowance + Incentives Career Growth in ISP & Telecom Field