Human Resources Specialist | Heritage Awali

Overview

of the Role 🔍 Support the delivery of HR activities, ensuring effective employee relations, performance management, HR administration, compliance and team member development and well-being.

Key Responsibilities

📋 People Management & Employee Relations

• Support HODs and supervisors in managing, motivating and developing their teams.
• Advise management on HR matters and handle employee grievances within company policies and labour legislation.
• Conduct exit and return-to-work interviews and gather employee feedback for continuous improvement.
• Support the implementation of employee engagement surveys, welfare initiatives and CSR activities. Performance Management & Training
• Support the implementation, monitoring and continuous improvement of the Performance Management System (PMS).
• Identify training needs in collaboration with HODs and the Training Manager.
• Monitor team performance and support the development of a performance-driven culture. Recruitment & HR Administration
• Participate in the recruitment and selection process.
• Ensure salary increases and promotions comply with established SOPs and update HR records accordingly.
• Liaise with the Payroll Team on payroll-related matters.
• Prepare and maintain HR statistics, KPI reports and periodic HR reports.
• Assist the HR Manager with monthly, quarterly and annual reporting, as well as budget preparation and monitoring. HR Policies, Compliance & Employee Support
• Implement and communicate HR policies, procedures and relevant updates to employees.
• Ensure compliance with company standards, procedures and prevailing labour legislation.
• Support the implementation of the Quality Management System within departments.
• Participate in Health & Safety Committee meetings and follow up on related actions. Staff Welfare & Facilities
• Coordinate staff welfare activities, events and committee initiatives.
• Monitor uniform and accessory procurement in line with the approved budget.
• Oversee the day-to-day operations and cleanliness of staff canteens, quarters and locker rooms.
• Coordinate employee transportation with service providers and address related issues. Ideal Candidate Profile 🎯
• Diploma or Degree in Human Resource Management or a related field.
• Previous experience in a Human Resources management role.
• Sound knowledge of HR policies, practices, labour legislation and current HR trends.
• Experience in conflict resolution, disciplinary procedures and workplace investigations would be an advantage.
• Strong leadership, communication, interpersonal and negotiation skills.
• Fluent in both English and French. What's in it for you? 🎁
• Medical Insurance – Benefit from medical coverage, for you and your dependent(s), with 50% company contribution.
• 24Hrs Personal Accident Cover – Up to Rs 100,000 cover for accidents, 24/7.
• Pension Scheme – Enjoy a pension plan with company contributions for your future.
• Company Doctor Services – Free on-site medical consultations for your health needs.
• Performance Bonus – Earn a bonus for your hard work.
• Exclusive Employee Discounts – Benefit from a wide range of discounts with MyExperience Mobile App.
• Wedding & Newborn Gifts – Celebrate major life events with special company gifts.
• Instant Leave Benefits – Earn 1 annual and 1 sick leave monthly from day one.
• Birthday Leave – Celebrate your Birthday with 1 additional day on top of your entitled local leave.
• Career Growth & Internal Mobility – Find diverse career and internal mobility options within our various clusters.
• Learning & Development – Grow with training and development opportunities through our Training Academy.