Associate, Portfolio Compliance, Legal, & Risk Management

Job Details: Job Location: NSS, LLC-TX (Plano)

• Plano, TX, Salary Range: Undisclosed, This role operates as a shared services/enterprise function, supporting compliance investigations, ethics reporting, and risk management across all portfolio companies, subsidiaries, and affiliates held by the organization. The Associate for Portfolio Compliance, Legal & Risk Management is responsible for leading enterprise-wide compliance investigations, ethics reporting, and risk management analysis across a multi-state organization. This role exercises significant discretion and independent judgment on matters of organizational risk, regulatory exposure, employee conduct and family concerns. This position serves as a cross-functional partner to Legal, Human Resources, Quality, Operations and Executive Leadership, providing strategic insight, investigative findings, and risk trend analysis to support informed decision-making and risk mitigation. Enterprise Shared Services Scope Serves as a centralized shared services resource supporting the full enterprise and all affiliated operating companies. Provides consistent investigation standards, reporting protocols, and risk trend analysis across multiple business units and legal entities Ensures alignment to enterprise policies while accounting for state-by-state regulatory differences and business-specific operating needs. Functions as a platform-level advisor to executive leadership across the portfolio Compliance & Ethics Investigations (Enterprise) Conduct investigations across multiple business units, subsidiaries, and portfolio entities to evaluate employee, family, and third-party complaints, including matters reported through Ethics. Point/Navex and other reporting channels. Standardizes enterprise-wide investigation procedures, templates, and documentation controls across all operating entities Creates repeatable compliance and risk playbooks that scale across the portfolio Evaluate allegations involving policy violations, licensing concerns, safety incidents, misconduct, retaliation, and ethical breaches. Determine investigative scope, methodology, and documentation standards, exercising independent judgment throughout the process. Prepare written investigative summaries, findings, and recommendations for leadership and Legal review. Ensure investigations are conducted consistently, objectively, and in accordance with enterprise standards, applicable state requirements, organizational policy, and regulatory expectations. Risk Management & Trend Analysis (Enterprise) Analyze investigation outcomes, incident reports, and complaint data to identify cross-company risk trends, systemic issues, and repeated exposures across the enterprise. Develop enterprise dashboards and executive reporting for portfolio leadership. Recommend corrective actions, process improvements, training initiatives, and policy enhancements based on identified trends. Support insurance, claims, and loss-prevention efforts through investigation support, documentation, and root-cause analysis. Legal & Regulatory Support (Shared Services) Support enterprise legal and regulatory tracking across multiple entities, including licensing matters, regulatory inquiries, and documentation controls Provide non-certified, paralegal-adjacent support to Legal, including document review, matter tracking, regulatory correspondence support, and file management. Assist with licensing-related matters, audits, and regulatory inquiries as assigned. Cross-Functional Collaboration Partner with Quality, Operations, HR, and Leadership across the portfolio, driving consistent corrective action and escalation protocols. Support quality teams in licensing-related investigations and incident follow-up. Provide guidance on best practices related to documentation, reporting, and regulatory preparedness Qualifications: Bachelor’s degree required; advanced degree or compliance-related training preferred. Significant experience in compliance, investigations, risk management, quality, HR, or regulatory environments. Experience working in multi-state, highly regulated childcare industry and significant experience with state licensing. Demonstrated ability to handle sensitive and confidential matters with professionalism and discretion. Strong analytical, writing, and executive-level communication skills. Experience with Ethics. Point/Navex or similar ethics reporting systems preferred Ability to collaborate cross-functionally