Transportation Coordinator

Join FITT USA – A Global Leader in Innovation and Quality FITT is a distinguished Italian brand with more than 50 years of excellence in quality, technology, design, and sustainability. We specialize in the development and production of thermoplastic pipes, hoses, and systems for the transportation of liquids, gases, and solid substances, bringing the best of Italian innovation to customers around the world.

As part of our continued growth, our U.S. division is expanding operations at our state-of-the-art manufacturing facility, where we produce premium garden hoses. We are seeking talented and motivated individuals to join our team and help shape the future of our business. Why Join FITT USA? Fully company-paid employee-only health benefits Company contribution toward dependent coverage Competitive 401(k) employer match 15 days of paid time off (PTO) annually (Prorated for new employees) 5 personal days per year (Prorated) Opportunity to work in a new, growing manufacturing environment Career development with a globally recognized industry leader The Transportation Coordinator is responsible for both the tactical planning and day-to-day execution of domestic and international transportation activities.

This role ensures the efficient, cost-effective, and timely movement of finished goods, raw materials, and imported products while maintaining customer, carrier, and company requirements. The position combines transportation planning, shipment coordination, carrier management, freight optimization, documentation, and customer logistics support.

The role works closely with Customer Service, Warehouse Operations, Production Planning, Purchasing, Finance, and external transportation providers. Daily, onsite attendance is required at the job's location in Anderson, Indiana.

RESPONSIBILITIES

Transportation Planning and Coordination Develop and execute daily and weekly transportation plans for FTL, LTL, parcel, expedited, intermodal, and international shipments. Schedule inbound and outbound shipments and delivery appointments; tender loads to approved carriers and freight brokers. Track shipments from pickup through final delivery and manage exceptions, including delays, missed appointments, shortages, and recovery actions.

Communicate shipment status, risks, and service issues to customers and internal stakeholders. Customer Logistics Compliance Review and follow customer routing guides, shipping instructions, appointment requirements, and labeling standards. Coordinate retailer and distribution-center deliveries, including Walmart, Home Depot, Lowe’s, Menards, and Amazon.

Support ASN, EDI, routing, labeling, pallet, and delivery-compliance requirements. Investigate transportation-related chargebacks and support corrective actions. Carrier Management Maintain effective working relationships with carriers, brokers, freight forwarders, and parcel providers. Monitor carrier service, capacity, responsiveness, and cost performance.

Support carrier selection, freight-rate reviews, and transportation sourcing activities. Coordinate resolution of carrier service failures and recurring performance issues. Freight Cost & Performance Management Monitor transportation spending, identify freight-cost reduction opportunities, and minimize premium and expedited freight through proactive planning.

Audit freight invoices and support discrepancy resolution with Finance and service providers. Analyze freight costs, shipment data, and transportation performance to support service and cost improvements. Shipment Documentation and Claims Prepare, review, and retain Bills of Lading, delivery documents, proof of delivery, and related transportation records.

Support international shipping and customs documentation, coordinating with freight forwarders and customs brokers as needed. Support freight claims involving loss, damage, shortage, or service failure. Cross-Functional Collaboration and Process Improvement Align transportation plans with production schedules, inventory availability, warehouse capacity, and customer demand.

Partner with Customer Service, Warehouse, Production Planning, Purchasing, Sales, and Finance. Standardize transportation processes, maintain accurate operating procedures, and participate in continuous-improvement projects supporting service, cost, safety, and scalability.

EDUCATION

& EXPERIENCE Bachelor’s degree in Supply Chain, Logistics, Business, or a related field preferred; equivalent relevant experience may be considered. Three or more years of transportation, logistics, distribution, or supply-chain experience preferred. Experience coordinating FTL, LTL, parcel, expedited, and retail-customer shipments.

Manufacturing or distribution-center experience preferred. Experience with retailer routing guides and customer compliance requirements desirable. TECHNICAL SKILLS Experience with transportation management systems (TMS) and ERP platforms. Intermediate to advanced Microsoft Excel skills. Working knowledge of EDI and ASN processes.

Ability to analyze freight costs, shipment data, and transportation KPIs. Power BI or comparable reporting experience preferred. CORE COMPETENCIES Planning, prioritization, and ability to manage multiple priorities in a fast-paced environment. Analytical thinking, sound judgment, and problem-solving skills. Attention to detail and data accuracy.

Sense of urgency and customer service orientation. Clear written and verbal communication. Carrier coordination and negotiation skills. PHYSICAL & WORK REQUIREMENTS Primarily office-based, with regular interaction with warehouse and shipping operations. Ability to work at a computer for extended periods. Occasional travel to warehouses, carriers, customers, or distribution centers may be required.

Availability to respond to urgent transportation exceptions outside normal business hours when operationally necessary. Ability to occasionally lift up to 25 pounds.