Yard Operations Associate

About Us

Outpost is building the backbone of freight. We’re reinventing how supply chain infrastructure works in America with carrier agnostic truck terminals. As a vertically integrated real estate, operations, and technology company, we acquire and operate mission-critical real estate across the country to serve the largest logistics providers in the world.

Backed by $500M from Greenpoint Partners, we’re scaling and building the most valuable logistics network in the country. We thrive on accountability, integrity, and a shared drive to raise the bar. If you’re excited to reshape the industry alongside a high-performance team with a championship mindset that executes relentlessly, welcome aboard.

Role Summary

The Yard Operations Associate is responsible for ground-level operational excellence at their designated yard. This role involves managing daily operational tasks, maintaining site safety and security, and providing exceptional customer service.

Key Responsibilities

• Operational Oversight:
• Manage day-to-day yard operations, including the check-in/check-out process for trucks, trailers, and other rolling equipment.
• Maintain an accurate and comprehensive record of all equipment entering and exiting the facility.
• Coordinate with dispatchers and drivers to ensure efficient yard organization and flow.
• Conduct regular yard inspections, addressing safety and maintenance issues promptly.
• Customer Service:
• Act as an on-site contact for drivers and customers, providing support and resolving issues efficiently.
• Gather feedback from customers and drivers to identify opportunities for service improvement.
• Monitor and adapt to regional economic trends to improve customer satisfaction.
• Safety and Security:
• Enforce all safety guidelines and protocols, promoting a culture of safety within the facility.
• Monitor access points, surveillance systems, and overall yard security to ensure asset protection.
• Conduct routine safety drills and ensure compliance with Occupational Safety and Health Administration (OSHA) standards.
• Collaboration and Reporting:
• Provide weekly operational reports, highlighting trends, challenges, and opportunities.
• Support strategic initiatives by providing insights on customer behavior and yard utilization.

Qualifications

• High school diploma or equivalent; additional certifications or training in logistics or operations management preferred.
• Proven experience in an operations or logistics role, preferably within a truck or equipment yard environment.
• Strong problem-solving and decision-making skills with a proactive, "can-do" attitude.
• Basic computer literacy, including proficiency in Google Workspace, Slack, and CRM systems.
• Excellent communication skills and the ability to engage with customers and team members effectively.
• Ability to work outdoors in varying weather conditions and perform physical tasks as needed.

Preferred Qualifications

• Prior supervisory experience within a logistics or operations environment.
• Familiarity with yard management systems and operational tracking tools.
• Knowledge of OSHA safety regulations and best practices.
• Experience analyzing and adapting to regional economic variables to improve operational efficiency.
• Valid Commercial Driver’s License (CDL A or C). Reporting Structure: The Yard Operations Associate reports directly to the Regional Director and collaborates with other yard-level staff and corporate teams to achieve operational excellence. Available Shift: Flexible, Part-time: 20 Hrs/week
• This is an on-site role located at 1624 Pioneer Rd, Salt Lake City, UT, 84104. Outpost is an Equal Opportunity Employer and Prohibits Discrimination of Any Kind