Shop Technician - Cedar Rapids, IA

Job Details: Job Location: IA Cedar Rapids

• Cedar Rapids, IA, Position Type: Full Time, Salary Range: Undisclosed, Travel Percentage: None, Job Shift: Day, Job Category: Skilled Labor
• Trades, At Martin Equipment, you're more than an employee. You're part of a team that values hard work, integrity, teamwork, and genuine care for one another. As a fourth-generation, family- and woman-owned John Deere Construction & Forestry dealer, we've built a culture where people are supported, challenged, and given opportunities to grow. We're passionate about delivering exceptional service and helping our customers succeed, and we know that starts with great people. If you're ready to build a rewarding career with a team that genuinely cares, we encourage you to apply. POSITION PURPOSE The Heavy Equipment Shop Technician is responsible for inspecting, diagnosing, repairing, refurbishing, and maintaining customer-owned, rental, and company-owned equipment to ensure safe, reliable, and productive operation. This position performs preventative maintenance, troubleshooting, and repair activities involving mechanical, electrical, hydraulic, diesel, and technology systems while supporting customer satisfaction, equipment uptime, and dealership operational goals.

KEY RESPONSIBILITIES

Customer Support Support customer uptime by performing timely and accurate equipment repairs and maintenance. Communicate equipment repair needs, maintenance recommendations, and repair status to Service Department leadership. Assist customers with questions related to equipment repair, operation, and maintenance when appropriate.

Perform quality inspections to ensure repairs meet dealership and manufacturer standards. Promote a customer-focused culture through professional workmanship and reliable service. Operational Excellence Perform preventative maintenance services on customer, rental, and company-owned equipment. Inspect, diagnose, troubleshoot, and repair mechanical, electrical, hydraulic, diesel, and related equipment systems.

Complete repair work orders accurately and efficiently according to dealership procedures. Perform equipment safety inspections and identify required corrective actions. Utilize diagnostic tools, service manuals, schematics, and manufacturer resources to support repair activities. Conduct equipment testing and operational verification following repairs.

Maintain accurate service records, repair documentation, and labor reporting. Support equipment refurbishment and reconditioning projects as assigned. Maintain dealership tools, equipment, and work areas in proper condition. Assist with special projects and operational initiatives to support department objectives. Teamwork & Collaboration Work closely with Shop Foremen, Service Managers, Service Administrators, and fellow technicians to support service operations.

Collaborate with the Parts Department to identify and obtain required repair parts and materials. Share technical knowledge and best practices with team members. Participate in manufacturer training, dealership training, and professional development opportunities. Foster a positive, collaborative, and team-oriented work environment.

Safety & Compliance Follow all company, dealership, manufacturer, OSHA, and government safety requirements. Perform all repairs and maintenance activities in accordance with established safety procedures. Utilize required personal protective equipment (PPE) during all job functions. Maintain a clean, organized, and safe work environment.

Report hazards, accidents, injuries, and unsafe conditions immediately. Ensure equipment is repaired and returned to service in a safe operating condition. Additional Duties Assist with shop maintenance and housekeeping activities. Support dealership operational needs during peak service periods. Participate in equipment setup, inspections, and special projects as assigned.

Perform other duties and responsibilities as assigned.

Qualifications

REQUIRED QUALIFICATIONS Education High School Diploma, GED, or equivalent required. Associate Degree in Diesel Technology, Agricultural Equipment Technology, Construction Equipment Technology, or a related field preferred. Manufacturer training and technical certifications preferred. Experience Two (2) or more years of experience repairing and maintaining construction, agricultural, diesel, heavy equipment, or related machinery required.

Experience troubleshooting hydraulic, electrical, mechanical, and diesel systems preferred. Experience reading schematics, service manuals, and technical documentation preferred. Previous dealership or equipment industry experience preferred. Technical Skills Strong diagnostic and troubleshooting abilities involving mechanical, electrical, hydraulic, and diesel systems.

Ability to use computer-based diagnostic software, service systems, and technical resources. Ability to read and interpret technical manuals, schematics, diagrams, and service bulletins. Knowledge of preventative maintenance procedures and repair processes. Proficiency using hand tools, power tools, measuring devices, and shop equipment.

Strong organizational and problem-solving skills. Ability to work independently while managing multiple priorities. Licenses & Certifications Valid driver's license required. Acceptable driving record in accordance with company policy. Commercial Driver's License (CDL) preferred. Manufacturer certifications preferred or ability to obtain certification.

PHYSICAL REQUIREMENTS Ability to stand, walk, climb, bend, stoop, kneel, crouch, and reach for extended periods. Ability to lift, carry, push, and pull up to 50 pounds. Manual dexterity required to operate tools, equipment, and diagnostic technology. Ability to work in confined spaces and on elevated equipment when required.

Adequate vision and hearing to inspect equipment, diagnose problems, and communicate effectively. Ability to work both independently and as part of a team. WORK ENVIRONMENT Work is performed primarily in a service shop environment with occasional outdoor work. Frequent exposure to petroleum products, lubricants, solvents, paints, chemicals, and related fumes.

Regular exposure to moving mechanical parts, shop equipment, vibration, and elevated noise levels. Occasional exposure to outdoor weather conditions, including heat, cold, rain, and humidity. Occasional work performed at elevated heights or on large equipment. Exposure to dirt, dust, grease, and other conditions commonly associated with equipment repair operations.

SAFETY REQUIREMENTS Follow all company, dealership, manufacturer, and regulatory safety policies and procedures. Wear required personal protective equipment (PPE) at all times. Maintain tools, equipment, and workspaces in safe operating condition. Follow proper lockout/tagout, lifting, welding, and equipment repair procedures when applicable.

Report hazards, accidents, injuries, and unsafe conditions immediately. Participate in required safety meetings, training programs, and compliance initiatives.

BENEFITS

100% company-paid health insurance premiums for employees and their families 401(k) retirement plan Paid vacation Paid holidays $40,000 company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) coverage Flexible Spending Account (FSA) option Optional employee-paid dental, vision, disability, and voluntary life insurance coverage DISCLAIMER This job description is intended to describe the general nature and level of work performed by employees assigned to this position.

It is not intended to be an exhaustive list of responsibilities, duties, or qualifications required. Management reserves the right to modify, add, or remove duties as business needs require