Specialty Scheduler

Job Details: Level: Entry, Job Location: Main Campus

• Staples, MN, Position Type: Full Time, Salary Range: $21.40 - $27.34Hourly, Job Shift: Day, Job Category: Customer Service, About Lakewood Lakewood Health System is a comprehensive rural healthcare system in central Minnesota. Leading the way in providing quality, personalized healthcare for a lifetime, Lakewood prides itself on remaining fiercely independent to prioritize its patients, staff, and communities in all decisions. Voted as one of Star Tribune’s Top Workplaces for the sixth year in a row, we do rural healthcare differently at LHS by providing a solid foundation of family practice providers with access to best-in-class specialty services, all right here at Lakewood. Across the spectrum of life, Lakewood Health System provides compassionate, quality care for the Brainerd Lakes region and beyond. About the Department The Patient Access Team and Specialty Scheduling is responsible for providing professional reception and scheduling services to patients, visitors and staff in a growing clinic setting. Applicants should have 5-star service standards, be detail orientated and able to multi-task and problem solve. This position works closely with patients, providers and clinic nursing staff in our Specialty departments to ensure a well-rounded care experience for patients. The Patient Access Team is the first point of contact for patient and visitors, which makes this position an integral part of the care team. If you are looking to make a difference in patient care, grow your clinical experience and be a part of an extraordinary healthcare team, we encourage you to apply! Mission for Position The Specialty Scheduler supports timely access to specialty care by coordinating referrals, managing appointments, and guiding patients through the scheduling process. Through accurate documentation, clear communication, and collaboration with care teams, this role creates a seamless, patient-centered experience.

Position Summary

The Specialty Scheduler coordinates patient appointments and referrals to support timely access to specialty services at Lakewood Health System. This role manages provider schedules, processes referrals, and follows up on outstanding information to support efficient scheduling and continuity of care. The Specialty Scheduler communicates appointment details, preparation requirements, and financial information to help patients understand what to expect.

Working closely with referring providers, clinical teams, and other departments, this position resolves scheduling needs and supports a positive patient experience. This role also maintains accurate patient information and documentation in the electronic health record while protecting confidentiality and following organizational policies.

Position Type This full-time position offers 80 hours per two-week pay period (1.0 FTE), with daytime hours Monday through Friday. Shifts begin between 7:30 and 8:30 a.m. and end between 4:00 and 5:00 p.m. No weekends or holidays are required.Qualifications: Qualifications High school diploma/GED Ideal Candidate Demonstrates attention to detail in patient care.

Manages multiple projects effectively. Can quickly adapt to changes. Able to organize, coordinate and prioritize tasks. Computer literacy. EPIC experience preferred but not required. Excellent customer service skills. Excellent oral and written communication skills.

Benefits

Lakewood Health System is growing and looking for great people to join our mission of providing personalized, quality healthcare for a lifetime. At Lakewood, our people are our most valued asset! Generous Planned Time Off & Wellness Time Off 401K Match Annual tuition assistance of $2,000 per year Best-in-region employer HSA contributions Employer paid premiums for individual-only healthcare coverage!

With ample opportunities for growth within the system and support as you pursue your personal goals, it's safe to say that Lakewood Health System is a great place to launch or continue your career in healthcare! A new team member’s starting wage reflects our compensation philosophy, taking into account experience, education, certifications, and internal equity.

Hourly pay is just one part of the comprehensive and rewarding compensation package we’re proud to provide! If you need an accommodation during the application process, please call 218-894-8524 or email humanresources@lakewoodhealthsystem.com. Interested, but will the schedule work for you? Have questions on organizational culture, team fit or day-to-day experience?

Contact Ali Steffen to discuss the possibilities further: Ali Steffen, Patient Access Director P: 218-894-8687 E: alisteffen@lakewoodhealthsystem.com Disclaimer: Job postings found on third-party websites may be outdated or no longer active. For the most accurate and up-to-date listing of career opportunities, and to apply directly, please visit our official website at www.

lakewoodhealthsystem.com. Lakewood Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.