Benefit Programs Supervisor - Training

The City of Richmond Department of Social Services, Economic Support & Independence Division, is seeking a customer-focused, results-driven professional to serve as a Benefit Programs Supervisor . In this role, the supervisor will lead a team of Benefit Program Specialists within the Training Unit, ensuring the effective delivery of federally, state, and locally funded public assistance programs.

The successful candidate will provide leadership, coaching, and performance management to staff while promoting high-quality customer service, regulatory compliance, and operational excellence. This position plays a key role in achieving service delivery goals, supporting staff development, and...