Service Technician - Electrical & Mechanical, Solutions

The Komax group is a pioneer and market leader in the field of automated wire processing. As a globally active Swiss company, we develop and manufacture serial production machines, customer-specific systems, quality assurance modules, test systems, networking solutions, and services for various industries. The Komax group has more than 50 companies with 3500 employees across five continents and a worldwide sales and service network.

Pay range

$25– $40/hour, based on industry experience, plus bonus opportunity.

Benefits

Our positions come with a benefits package that includes: Blue Cross Blue Shield PPO medical Dental Vision Company paid Life, AD&D, STD and LTD Our total compensation package includes: 401k plan with a 4% company match when you contribute 5% Annual performance-based bonuses Annual performance-based merit increases Competitive base, bonus opportunity 11 paid holidays 3 weeks’ paid time off (PTO) years 1 to 3 4 weeks’ PTO years 3 and 4 5 weeks’ PTO 5 + years Travel points for airlines, hotels, and expenses are retained by the employee for personal use.

Join us in fostering an empowering culture that celebrates and recognizes the employees! The technician will be traveling 50% mainly across US and Canada and occasionally Mexico. We are looking for someone willing to travel, with knowledge in electronics, mechanics and automation systems. Strong work ethic, teamwork and pro-active attitude, the technician will be in direct contact with customers.

A period of training will be held first in house where the technician will receive basic knowledge on the equipment then on the field where he will assist senior technician and learn from experience in real context. After that period the technician will be in charge of the installation and maintenance of marker equipment and guarantee the satisfaction of the customer .

ESSENTIAL DUTIES

& RESPONSIBILITIES In the field duties Complete preventive and curative maintenance. Installation and training of operator and maintenance staff. Ensure safety practices are respected. Reporting and address open points. In house duties Follow up on customer needs. Test and repair defective parts. Prepare visits including kitting and coordinate service with customers.

Process paperwork. Support continuous improvement activities. The ideal candidate must be enthusiastic, energetic, and a self-motivated team player with good communication skills and a high level of attention to detail.

Education

High School Diploma, Associate's degree (a plus), in electronics or related experience required Qualifications/Experience Some experience with skills in training, installing and repairing various models of industrial micro-processor-controlled equipment Experience working with ERP and CRM systems preferred Customer Service experience preferred Required Skills Bilingual (Spanish), preferred.

MS-Office. General personal computer knowledge. Must be able to read and comprehend electrical schematics and drawings. Good oral and written communication skills. Must have a strong electro-mechanical aptitude. Applicants must be legally authorized to work in the United States. Demonstrate a high level of attention to detail when inspecting, troubleshooting, and repairing units to ensure the work is accurate and complete.

Good manual dexterity, fine motor skills, vision, and hearing. Valid driver’s license with a good driving record. Ability to lift up to 50 pounds waist high alone and to handle up to 100lbs with assistance. Prolonged standing, sitting, stooping, and bending. Frequent travel required. Valid Passport. Equal Opportunity Statement Komax Corporation is an Equal Opportunity Employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Do you have any questions? For further details, please contact: Karen Plendl, Head of HR at HR.BUF@komaxgroup.com