Clinical Coordinator

MODEL AND SERVICE DELIVERY ADMINISTRATION AND SUPPORT

• Maintain annual, quarterly and monthly workplans, implementation calendars and action trackers.
• Coordinate schedules and administrative readiness for mobile clinics, outreach, disability, telehealth and other clinical-service activities.
• Maintain site-readiness, referral, commodity, fleet and service-disruption trackers as assigned.
• Compile outstanding actions, dependencies and risks for management review and escalation.
• File approved SOPs, service tools, agreements and implementation records in controlled repositories.
• Provide clinically informed coordination and activity support based on clinical expertise and acumen. PEOPLE AND WORKFORCE ADMINISTRATION
• Maintain staff lists, contact details, deployment information, rosters and leave or availability inputs supplied by responsible managers.
• Coordinate meeting invitations, onboarding schedules, orientation packs and access to approved tools and documents.
• Track staff actions, submissions and administrative requirements, and send reminders where needed.
• Coordinate travel, accommodation and logistics for approved Directorate activities.
• Maintain confidentiality of employee and clinical information. INFORMATION, RECORDS AND REPORTING
• Maintain reporting calendars, submission trackers, indicator files and supporting evidence received from responsible teams.
• Consolidate routine inputs for monthly, quarterly, annual and ad hoc reports.
• Perform administrative completeness checks and follow up missing or late submissions.
• Coordinate document control, naming, versioning, filing and retrieval of Directorate records.
• Prepare standard dashboards, registers, summaries and presentation inputs using approved templates and systems. COMMUNICATION AND STAKEHOLDER COORDINATION
• Maintain the stakeholder database, engagement calendar and contact lists.
• Coordinate invitations, agendas, briefing packs, presentations, minutes and action logs for meetings and roadshows.
• Draft routine correspondence and service updates for review and approval.
• Route enquiries, feedback and requests to the appropriate Directorate lead and track responses.
• Maintain registers for MOUs, SLAs, referral arrangements and stakeholder commitments. CAPACITY BUILDING AND LEARNING ADMINISTRATION
• Maintain the Directorate training and orientation calendar.
• Coordinate venues, virtual links, invitations, attendance registers, materials and logistics.
• Distribute approved SOPs, job aids, clinical tools and learning resources.
• Capture attendance, evaluations, post-training actions and outstanding learning needs.
• Maintain training evidence for reporting, quality assurance and management review. DIRECTORATE OFFICE AND OPERATIONAL SUPPORT
• Manage calendars, correspondence, shared mailboxes, filing systems and document repositories as assigned.
• Coordinate agendas, minutes, decisions and follow-up for Directorate meetings.
• Prepare and track approved procurement, payment, travel, workshop and operational requests.
• Maintain asset, equipment, commodity and stationery registers relevant to the Directorate.
• Provide general administrative support across all pillars and escalate delays, gaps and unresolved matters.

Requirements

Qualification

• A Clinical Associate qualification/ BCMP, diploma or degree in Health Administration, Project Coordination or a relevant field.
• Professional Nurse with management experience
• Training in project administration, records management, monitoring and reporting, or healthcare administration is advantageous.
• A valid driver’s license and willingness to travel where required. Experience
• At least three years’ relevant experience in programme, project, office or health-service administration.
• Clinical governance, quality improvement, and document control.
• Data interpretation, report writing, and presentation development.
• Stakeholder engagement and cross-functional coordination.
• Experience maintaining workplans, calendars, minutes, trackers, reports, records and logistics across multiple workstreams.
• Experience coordinating meetings, workshops, travel, procurement documentation and stakeholder communication.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Teams; exposure to SharePoint and Power BI is advantageous. Interested applicants are invited to apply for the position using this link Jobs at Careers Closing date: 30 October 2026 Should you not receive a response within 6 weeks of the closing date, please consider your application to be unsuccessful. Employment Equity Higher Health is committed to the principles of Employment Equity. In line with our Employment Equity Plan, preference may be given to candidates from designated groups. All appointments will be made in accordance with the organisation’s Employment Equity objectives. Persons with disabilities are strongly encouraged to apply.

Benefits

5% of CTC

• Medical Aid 5% of CTC
• Retirement Annuity 1.77% CTC
• Group Life Cover