Chargeback Specialist

What you will be doing: Support dispute resolution and processing of chargeback/refund Analyze and find better ways to address customer concerns Continuous learning of operation policies and rules What we are looking for: Graduate of any 4-year business course At least 2 years of experience in handling credit card chargeback disputes Proficient in MS Office especially MS Access Has excellent written, oral communication, and presentation skills Good analytical skills with high attention to details