Social Media Support Professional (Remote)

Social Media Support Professional (Remote) Knoll Ridges connects skilled professionals with U.S.-based companies seeking remote support services. We facilitate opportunities for professionals who want to provide social media and online community support for client projects. We are currently seeking Social Media Support Professionals interested in assisting with social media engagement, content coordination, and customer interactions across online platforms.

Opportunities are fully remote and may vary depending on the client and project scope. Projects and Services may include: Social Media Engagement Responding to comments, messages, and customer inquiries on social media platforms. Community Support Helping maintain positive interactions within online communities and social channels.

Content Coordination Assisting with posting scheduled content and supporting campaign activities. Message & Comment Monitoring Tracking social media activity and identifying questions or issues that may require follow-up. Documentation & Updates Recording interactions or activity within designated systems or project tools.

Platforms That May Be Used Depending on the project, services may involve platforms such as: Facebook Instagram LinkedIn TikTok YouTube X Tools That May Be Used Depending on the project: Canva Hootsuite Buffer Sprout Social Meta Business Suite Why Partner with Knoll Ridges? 100% remote opportunities Support U.S.-based companies Build experience with widely used support platforms Competitive compensation based on expertise, skills and project scope Engagement structure may vary depending on the specific client opportunity and project requirements.