Billing Representative

The CHRISTUS EMS Ambulance Billing Coordinator will process all paperwork for the billing department. This position will review and track incoming Patient Care Reports (PCR), Physician Certification Statements (PCS) and, when necessary, Prior Authorization (PANs) forms; request missing information from the EMS Associates and Hospitals; research and verify patient information and submit completed items to the contracted billing company.

The Associate must maintain HIPAA standards and requirements at all times.

Essential Duties and Responsibilities

• Verify accuracy of billing data and revise any errors.
• Review documents such as Patient Care Reports or hospital records.
• Collect and compile all patient care records, including EKGs, PCS, PAN, face sheets, trip details, etc.
• Facilitate documentation flow between CEMS and billing vendor.
• When patient documentation is incomplete, work the CEMS Associates to have them completed, adding or correcting mileage, patient demographics, destinations, etc.
• Contact patients to obtain or relay account information.
• Process credit card payments for customer accounts.
• Coordinate record requests to appropriate billing vendor.
• Review all Physicians Certification Statements for all non-emergency ambulance services.
• Copy/scan incoming EOBs, with and without payments, and forward to the lock box for the billing vendor to process.
• Other duties as assigned> Job Requirements: Billing experience / Associates degree or higher in Billing Work Schedule: 7AM - 5PM Work Type: Full Time