Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: At Kirk Meckem Insurance Agency, we’re a growing team that believes in working hard, having fun, and taking great care of our customers. Since opening in 2019, we've built the agency around nearly 28 years of experience in insurance and financial services—and a belief that great people do their best work when they’re trusted.

We’ll give you the training and tools you need to succeed, then give you the freedom to do your job. We value flexibility, initiative, attention to detail, curiosity, and people who are always looking for a better way to get things done. Our mission is to help customers protect their income and assets, reduce financial risk, and ultimately build tax-free wealth.

If you’re looking for a place where your contributions matter, you’re encouraged to think for yourself, and you can grow alongside a developing agency, we’d love to meet you. ROLE DESCRIPTION: As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.

You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.