Manager - Applications (Information Technology) (IT-004)

Job Function Information Technology Job Summary The Manager

• Applications (Information Technology) leads and sets the direction for executing cross-functional and regional programmes from initiation to completion. He/She partners with business leaders and determines programme goals that support business objectives and strategies. He/She directs a team of professionals and third-party vendors or service providers towards reaching organisational goals related to programmes. He/She manages risks that affect the delivery of outcomes. He/She designs, develops and implements operating policies. As one who directs multiple programmes, he/she adopts a broad, global perspective and is confident in making critical decisions and handles competing resource needs with implications on various projects and stakeholders. He/She is an excellent leader who has a passion for mentoring and developing professionals in the team. Job Responsibilities/Key Tasks(External) Set programme management framework
• Serve as Subject Matter Expert on programme management by defining framework, templates, tools and systems to deliver on cost, time and quality metrics
• Drive organisational capability to effectively apply the programme management framework
• Develop a system to measure conformance to the application of programme management framework and take corrective actions Oversee programme planning
• Review the integrated programme plan to ensure the delivery of time, cost and quality metrics across the programme
• Set expectations for periodic and milestone reviews including status reports, programme risk identification and other dashboards Oversee programme implementation
• Review programme progress
• Guide junior staff to develop corrective actions, as needed
• Develop credibility with stakeholders to deepen client relationships
• Work with division and cross-divisional management and project or programme sponsors to gain agreement and manage expectations
• Guide and support junior staff in resolving client escalations and make trade-off decisions as needed to reconcile deliverables with client objectives
• Provide expert programme delivery advice and guidance to the team Manage Department
• Oversee department management including budgets, forecasting, work allocations and staffing
• Develop staff through ongoing coaching, mentoring and career discussions
• Define common goals, direction and accountability among staff
• Drive effective performance management practices within department in accordance with organisation policies and procedures Job Requirements Professional Qualifications & Relevant Experience
• Degree in any IT related field or Computing Field - 7-10 years of working experience