Social Work Associate

Why Join Us? At NHGP, we foster a supportive environment where you can grow and contribute to the well-being of our community. Join us in making a difference! Join Our Team as a Social Work Assistant! Are you eager to support patients and make a difference in their lives? Join us at the National Healthcare Group Polyclinics (NHGP) as a Social Work Assistant!

Principal Responsibilities: Conduct phone screenings to collect biodata and gather social information for medical social workers. Contact patients for appointment reminders and rescheduling. Accompany medical social workers on field visits or conduct them independently. Timely completion of case recordings. Liaise with external agencies .

Transcribe applications onto online referral systems. Monitor and follow up on referral statuses. Handle external correspondences. Attend to Medical Social Services enquiry emails. Maintain work statistics and perform clerical duties. Skills Crucial to Success in This Role: Diligent, flexible, and resourceful Service-oriented with excellent interpersonal skills Team player with independent work capability Patient-focused with a desire to make a difference Proficient in computer skills and Microsoft Office Thrives in a fast-paced environment Preferred Qualifications: Minimum 1 year of relevant experience in social services or healthcare is preferred GCE ‘A’ or ‘O’ Level with passes in English and Mathematics Certificate/Diploma in community and social services or equivalent preferred