Administrative Support Assistant

Serves as an Administrative Support Assistant for the Bureau's reasonable accommodation and disability program. Receives and processes all initial requests for Reasonable Accommodations, provides information on status of requests to employees, and communicates program information to employees and supervisors.

The major duties of the Administrative Support Assistant position include, but are not limited to, the following: Receives and processed all initial requests for Reasonable Accommodations and provides information on stuatus of requests to employees and communicates program infomation to employees and supervisors. Prepares employee case files for review by the Reasonable Accommodations Coordinator/Program Manager, Chief Counsel and Deciding Offical.

Maintains an electronic database of all reasonable accommodation and disability data to in clude all medical infomation obtained in connection with a request for RA confidential. Performs a broad range of administratvie support, office auntomation and information management duties to ensure efficient daily operations and assists with compiling, organizing analyzing data and infomation for reports.

Maintain schedules, coordinates meetings for the Chief and other office staff, manage telephone calls and respond to or routes inquires based on knowledge of the branch policies program and internal workflow. Duties will be developmental in nature when filled below the full performance level.

To qualify for the Administrative Support Assistant position GS-09, you must meet the following requirements by the closing date of this announcement.

Minimum Qualifications

Specialized experience is demonstrated experience, which has equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of this position. Experience must be in the normal line of progression or must be related to the work of the position advertised and must be reflected in resume.

To qualify for this position at the GS-7 grade level, candidates must meet the following specialized experience by the closing date of this announcement. EXPERIENCE: Candidates must have at least one year of specialized experience equivalent to the next lower grade level (GS-5) (obtained in either the public or private sectors).

This experience must include all of the following : Assists with compiling, organizing, analyzing data and information for reports; AND Coordinates, scheduling for case review meetings and supports daily operations;AND Entering data into tracking systems and maintaining records in compliance with established program policies and documentation standards; AND Ability to assess of reasonable accommodation and disability assessments as per agency policy.

Your resume must support your responses to the application questionnaire and the qualification requirements. Failure to do so may result in an ineligible rating. See the Required Documents section for important notes about what must be included in your resume. After you submit this application, you will receive an e-mail informing you that a USA Hire assessment is required of you.

You will have 48 hours from the closing date of this announcement (11/09/2026) to complete the assessment as this assessment is part of your application.

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone. No substitution of education for experience is permitted.