Retail Loss Mitigation Specialist-PT

The Special Assets Department is a vital part of the Bank’s daily operations. As a Retail Loss Mitigation Specialist, you will engage with borrowers to work towards a resolution of debt repayment. Use a consultative approach to offer alternate courses of action and/or methods of recovery acceptable under terms of loan contracts.

Perform assignments and special projects necessary to support the collection and recovery efforts on past-due accounts.  Initiate contact with clients via telephone, letter, and other forms of communication as needed.  You must take detail notes and enter system codes in the Collection System of all actions taken.