Operation coordinator - Electrical Engineering

Schedule and monitor all service and installation jobs. Prepare and maintain project timelines, checklists, and installation schedules, ensuring alignment with project milestones and client expectations. Coordinate pre-installation and commissioning site inspections, and ensure documentation (photos, reports, permits) is collected and stored in Zuper System.

Manage warranty registration and documentation for all installed chargers and coordinate with vendors for support or replacement when necessary. Track and follow up on spare parts requests and maintain records of spare parts usage per job. Ensure Health, Safety, and Environmental (HSE) compliance during site works by coordinating safety documentation, permits, and toolbox talks where applicable.

Support the preparation of project handover packs, including test reports, as-built drawings, and user guides for the client. Facilitate internal coordination between procurement, finance, and the operations team to ensure delivery of materials and readiness for execution. Maintain a central log of subcontractor performance, evaluation, and incidents for periodic review by management.

Assist in the development and continuous improvement of SOPs (Standard Operating Procedures) related to EV charger installations and field operations. Coordinate periodic reporting to management, including project progress, risk logs, cost variations, and lessons learned as well as the operations team monthly time sheets through Zuper System.

Coordinate with internal teams, subcontractors, and third parties for on-time project execution. Communicate with clients regarding site readiness, job progress, and completion. Escalate job delays or issues to management to avoid slippage. Ensure fulfillment of all legal and technical obligations towards clients. Coordinate with legal advisors to ensure project delivery aligns with contractual terms.

Track material and tool usage per project and ensure resource availability. Maintain accurate logs in Zuper System and Zoho Desk Control project documents, including reports, permits, handover forms, and site photos. Use OneDrive for proper document management and naming, ensuring authorized-only access. Escalate any issues or delays in delivering any task.

Perform any ad hoc task related to company operations Requirements Ability to plan and monitor service/installation schedules effectively. Strong organizational skills for tracking timelines, checklists, and milestones. Familiarity with tools and spare parts management & understanding of EV charging systems and related installation procedures Effective communication with internal teams, vendors, clients, and subcontractors.

Ability to escalate issues appropriately and maintain professional interactions. Proficient in using systems like Zuper, Zoho Desk, and OneDrive for documentation and tracking. Accurate recordkeeping and document control practices. Ability to identify, report, and resolve delays or operational risks proactively. Adaptability to handle ad hoc tasks as needed.

Knowledge of HSE procedures and ensuring site compliance through documentation and toolbox talks. Understanding of contractual obligations and ability to coordinate with legal teams when required. Detail-oriented in preparing handover documents and ensuring quality compliance & contributing to the development and improvement of SOPs.

Ability to evaluate, track, and report on subcontractor performance and incidents.