Dispatcher (Trucking)

About Proficient Auto Logistics Headquartered in Jacksonville, Florida, Proficient Auto Logistics is a trusted national leader in finished vehicle transport. With an operating fleet of over 1,350 trucks, we ship more than four million units annually across the U.S. and Canada – safely, efficiently, and with customer service standards at the forefront.

We’re a key partner for 100% of global OEMs who serve the domestic market, including dealerships, auctions, fleet providers, and EV manufacturers. Comprised of nine operating companies organized into two regions and supported by over 1,650 logistics professionals, we deliver seamless national coverage, while maintaining the flexibility to meet local demands.

Ready to grow your career with a company that is helping move the automotive industry forward? Join the PAL team and become part of our continued growth and success. Apply today and take the next step in your career with Proficient Auto Logistics!

Job Summary

We are seeking an energetic, detail-oriented and organized dispatcher to join our operations team in Greer, SC. The Dispatcher is responsible to coordinate professional Auto Haulers across the region with accuracy, courtesy, and superb service, which allows both the driver and company to maximize their revenue and earnings potential.

Duties and Responsibilities

Plan, coordinate and manage loads in an efficient and cost-effective manner. Serve as first point of contact for Auto Haulers and manage all aspects of the dispatch process which ranges from load assignment to delivery and any issues that may arise during the process. Maintain a constant line of communication and positive professional relationships with internal and external customers.

Monitor all driver’s daily activities and current orders to confirm accurate pick-up and delivery and prepare the driver’s daily deliveries in accordance with customer requirements. Troubleshoot and resolve issues effectively and professionally. All other tasks as assigned. Skills Required Effective listening and strong oral, electronic and verbal communications skills.

Excellent customer service and resolution skills. Relationship building skills. The ability to identify unscheduled opportunities and make decisions which benefit both the driver and the company. Highly organized and detail oriented. Ability to multi-task and prioritize work in a fast-paced environment and handle moderate stress environment.

Qualifications

College degree preferred and/or two years of logistics experience in a trucking environment. Knowledge of FMCSA and DOT regulations. Intermediate proficiency in Microsoft Word, Excel, Outlook, and Internet.