Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: Our agency has been serving the community since 2013 and has grown into a high-energy, competitive team of around 10 members who are driven to succeed while supporting one another. We’ve built a fast-paced, upbeat office culture where hard work is recognized and wins are celebrated. The environment is both motivating and team-oriented, making it a great fit for individuals who enjoy a competitive edge while still being part of a supportive team.

Community involvement is a core part of who we are. We actively support local athletic programs and give back through initiatives like donating school supplies and backpacks to students in need, reflecting our commitment to making a positive impact beyond the office. We also believe in investing in our people, offering opportunities for growth, increased responsibility, and the ability to build a long-term career - not just hold a job.

Chris leads with high energy and sets the tone for a culture focused on growth, accountability, and positivity. If you’re motivated, competitive, and looking to be part of a team that values both success and community, you’ll feel right at home here. ROLE DESCRIPTION: As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success.

You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.