Claims Estimator (Xactimate Specialist)
Job description
This is a remote position. Are you tech-savvy, detail-oriented, and looking for a career path with a clear technical focus? We are looking for a Roofing Claims Estimator to serve as the "Architect" of our claims process. You do not need decades of roofing experience. While experience with Xactimate is a plus, we are looking for Agility and Trainability .
If you have strong spatial reasoning (can you visualize a 3D house from 2D photos?) and can master complex software quickly, we can teach you the rest. Why This Role? No Phone Battles: Your sole focus is the technical build. You create the estimate; our negotiations team handles the arguments. Skill Mastery: We will train you to become a master of Xactimate—the gold standard software in the insurance industry.
Clear Feedback Loop: You will work in a fast-paced "Review & Build" cycle where you get immediate feedback to sharpen your skills.
What You Will Do
Use field photos and notes to build accurate 3D roof diagrams and estimates in Xactimate. Detective Work: Compare insurance documents against our field data to find "missing pieces" (gaps in the scope). Iterate & Improve: Submit your work to our internal contractors, receive feedback, and quickly adjust the scope until it is perfect.
Learn the Code: You will learn to apply IRC/IBC building codes to justify line items and increase the value of the claim.
Requirements
You learn software fast. Shortcuts and hotkeys are your best friends. Spatial IQ: You have a knack for visualizing structures. (Gamers, designers, and engineers often excel here). Coachability: You don’t take feedback personally; you take it constructively. You can pivot quickly when a process changes. Detail-Oriented: You spot the typo that everyone else missed.
Bonus (Not Required): Experience with Xactimate, construction, or insurance claims.
Benefits
Why You’ll Love Being Part of the Team You’re not just taking a job — you’re stepping into a role where your growth, security, and peace of mind actually matter. Here is the total package we’ve built for you: Your Wellness & Security Health & Wellness — Covered: You get comprehensive HMO coverage with a top provider so you can focus on work without worrying about medical bills.
Security for the “What Ifs”: Our Group Life Insurance benefit gives you added protection — because your future (and your family’s) deserves a safety net. Time to Recharge — Guilt-Free: We support your well-being with paid leave credits that allow you to rest, reset, and show up as your best self — at work and at home.
Support You Can Count On: We take care of all government-mandated benefits, so everything is handled properly and on time. Your Financial Rewards Performance Incentives: Bring results — and you’ll see it rewarded. Simple as that. Premium Pay: When you put in the time, we honor it. You receive Overtime Pay for extra miles and Night Differential for supporting the team during late hours.
13th Month Pay: A well-earned bonus to celebrate the results of your year’s effort.
Description copied from Outsource Access's careers page. Read the full posting before you apply.
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