Senior Services Clerk-Calumet City

THORNTON TOWNSHIP Senior Services Clerk-Calumet City Department Senior Services Position Type Part-Time, Hourly Openings 1 Pay Rate $20.00 per hour Schedule Part-Time: up to 29 hours per week Reports To Senior Services Manager or Designee POSITION SUMMARY The Calumet City Clerk provides clerical, customer service, food service and program support for the Senior Services Department.

The Clerk assists senior residents, maintains accurate records, supports daily operations and must work at Senior Services events and assigned Township locations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Greet and assist senior residents, visitors and callers courteously; respond to inquiries and direct requests appropriately. Perform data entry, filing, document preparation, appointment scheduling and general office support. Maintain accurate participant, attendance, service and program records while safeguarding confidential information.

Assist with registration, check-in, check-out and coordination of Senior Services programs and activities. Prepare, handle, serve and distribute food and refreshments using safe food-handling and sanitation practices. Clean and sanitize food preparation, serving, dining and event areas; properly store supplies and food items.

Monitor food, office and program supplies; report inventory shortages and assist with restocking. Provide setup, breakdown and on-site support at Senior Services events, including indoor and outdoor activities. Work at assigned Senior Services events and at different Township sites as operationally required. Assist with deliveries, distributing materials and safely moving event supplies and equipment.

Follow department procedures, workplace safety rules and instructions from the designated supervisor. Communicate service concerns, incidents and participant needs promptly to departmental management.

MINIMUM QUALIFICATIONS

High school diploma or GED is required. Previous clerical, customer service or administrative experience is required. Prior food-handling or food service experience is required; experience working with older adults is preferred. KNOWLEDGE, SKILLS AND ABILITIES Must have strong customer service, communication, organization, recordkeeping and time-management skills; proficiency with email, Microsoft Word, Excel and basic office equipment is required.

Must understand safe food handling, cleanliness and respectful service to senior residents. LICENSES AND CERTIFICATIONS Current food handler training or certification required where applicable to assigned duties; must obtain and maintain any food-handler credential required by Illinois law and the assigned food-service operation.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS Must be able to stand, sit, walk, bend, stoop, reach, and lift or carry up to 25 pounds with reasonable accommodation. Must be able to work indoors and outdoors in varying weather conditions, including heat, cold, rain and wind, and work at Senior Services events. ADDITIONAL REQUIREMENTS Must be available for assigned Senior Services events, including occasional evenings or weekends as scheduled, and work at multiple Township locations.

Successful completion of applicable Township pre-employment screening and onboarding is required.

BENEFITS

AND EMPLOYEE ASSISTANCE PROGRAM Part-time employees receive paid leave and other benefits in accordance with applicable Township policy and plan eligibility. Employee Assistance Program (EAP) access and other coverage are subject to applicable eligibility requirements. EQUAL EMPLOYMENT OPPORTUNITY (EEO) Thornton Township is an Equal Employment Opportunity (EEO) employer.

Employment decisions are made without unlawful discrimination or harassment based on protected characteristics under applicable federal, state, and local law. Reasonable accommodations are provided in accordance with applicable law. This description does not create an employment contract. The Township determines assigned duties.