Project Coordinator I-III

Job Details: Job Location: NCO Undesignated

• Ukiah, CA, Salary Range: $20.00 - $34.56Hourly, Job Shift: Day, POSITION OVERVIEW Under general oversight and direction, the Volunteer Network Project Coordinator supports the implementation, coordination, and day-to-day operations of assigned Volunteer Network programs and projects, including the Ameri. Corps Seniors Foster Grandparent Program (FGP) and/or Retired and Senior Volunteer Program (RSVP). The Project Coordinator supports volunteer recruitment, enrollment, orientation, training, placement, engagement, retention, and recognition; maintains relationships with volunteer stations and community partners; maintains accurate volunteer and program records; monitors volunteer service activities and hours; and assists with performance measurement, grant reporting, and compliance with NCO and funder requirements. This position requires the ability to work effectively both independently and as part of a collaborative team, along with strong organizational, communication, relationship-building, data management, and problem-solving skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Coordinates day-to-day implementation of assigned Volunteer Network programs, including Ameri. Corps Seniors FGP and/or RSVP, in accordance with approved work plans, grant requirements, NCO policies, and established program procedures. Recruits, screens, enrolls, orients, places, and supports volunteers; coordinates ongoing training, communication, engagement, retention, and recognition activities in accordance with applicable program requirements.

Develops and maintains collaborative relationships with schools, nonprofit organizations, public agencies, and other volunteer stations and community partners; assists with developing appropriate volunteer assignments and maintaining required station documentation. Provides orientation, technical assistance, and ongoing support to volunteer station personnel regarding volunteer supervision, service activities, timekeeping, documentation, and applicable program requirements.

Monitors volunteer participation, assignments, service hours, Volunteer Service Years (VSYs), performance measures, and other established program targets; identify concerns or trends and communicate them to the Program Manager or Program Director. Maintains accurate, complete, timely, and confidential volunteer, station, assignment, eligibility, service-hour, performance, and other required program records in designated NCO and funder systems.

For FGP, assists with documentation associated with volunteer eligibility, stipends, transportation, meals, VSY objectives, and other authorized volunteer benefits; For RSVP, supports development and monitoring of volunteer assignments and achievement of participation, and service-hour. Collects, reviews, and compiles program and performance data and assists with grant reports, monitoring activities, continuation or renewal materials, and other required program documentation.

Represents Volunteer Network programs through community outreach, presentations, recruitment activities, meetings, and events; assists in identifying prospective volunteers, volunteer stations, partnerships, and service opportunities. Develops and maintains program materials, forms, training resources, outreach materials, and other tools necessary for effective program operations.

Works professionally and collaboratively with volunteers, community partners, agencies, funders, and NCO departments and assists in resolving volunteer, station, documentation, and operational issues. Provides regular updates to the Program Manager or Program Director regarding program activities, performance, emerging needs, and challenges.

Performs other related duties as assigned or required. ESSENTIAL WORK HABITS Align work behaviors in conformance with NCOs Purpose, Vision, and Values. Report to work on time and obtain approval from supervisor for any changes in work schedule or absences. Maintain strict confidentiality of volunteer, participant, personnel and program information in accordance with Agency & project policies and procedures.

Follow the NCO Injury Illness and Prevention Plan, as well as all Agency and program safety protocols, procedures, and policies. Ability to provide support for disaster-related activities as needed, including supervising volunteers to complete various tasks and assignments in collaboration with disaster response partners and community members.

Maintain focus on the assigned tasks. Take pride in creating a positive, efficient work environment. Treat volunteers, co-workers, program participants, community partners, and members of the public with professionalism and respect. Represent NCO and its programs to the community in a positive light. Dress appropriately according to assigned job duties and responsibilities.

Adapt constructively to change and demonstrate reliability, sound judgment, accountability, and attention to detail.

Qualifications

JOB QUALIFICATIONS Education, Training and Experience: Level I: A minimum of three years of successful experience in a similar position or related field. Experience working with volunteers, community-based organizations, older adults, schools, nonprofit programs, or grant-funded programs is preferred. Level II (in addition to Level I): A minimum combination of education and experience equivalent to an associate degree in a related field (such as Business or Public Administration, Health & Human Services, etc.)

from an accredited school. A minimum of one year’s experience in the same or similar position. Experience with project-based work and/or administration of grant-funded programs is preferred. Level III (in addition to Level II): A combination of education and experience equivalent to a bachelor's degree in a related field from an accredited institution.

May require responsibility for assigned project budget(s) in accordance with NCO fiscal policies and accounting procedures. May require coordination, direction, or supervision of assigned project staff when specifically designated by NCO. May assume advanced responsibilities for program implementation, compliance, reporting, partner relations, training, and related administrative functions.

Knowledge of: Principles and practices of volunteer recruitment, engagement, retention, recognition, and effective interpersonal communication. Community partnership development and relationship management. Grant-funded program implementation, documentation, performance measurement, data collection, and reporting. Standard office practices and computer applications, including internet and cloud-based systems, email, databases, spreadsheets, and Microsoft 365 products.

Effective recordkeeping practices, including maintenance of confidential volunteer and program information. Principles and techniques of data analysis, report writing, and program evaluation. Ability to: Establish effective working relationships with volunteers, schools, nonprofit and public agencies, volunteer station personnel, community partners, and NCO staff.

Interact with others in a culturally and emotionally sensitive manner and communicate effectively and appropriately, verbally and in writing, in English. Recruit, orient, train, coordinate, and provide ongoing support to volunteers. Interpret and communicate established program policies, procedures, and requirements. Maintain accurate and confidential volunteer, station, program, and grant records.

Organize and monitor multiple responsibilities, volunteer assignments, deadlines, service records, and program requirements simultaneously. Enter, review, reconcile, and analyze volunteer, service, demographic, and performance data for program planning and reporting. Take direction, exercise sound judgment, and work effectively both independently and as a collaborative team member.

Facilitate small to medium-sized groups and professionally represent NCO in community settings. Work a flexible schedule to accommodate occasional evening or weekend meetings, events, training, and professional development activities. Necessary Special Skills & Requirements: Must be at least 18 years of age. Employment is contingent upon successful completion of a Criminal Record Clearance, including at a minimum a check through the FBI, CA Department of Justice, and National Sex Offender Public Registry.

Results must meet all applicable program requirements. For work-related driving, must possess a valid California driver’s license, a verifiable good driving record, and access to an insured vehicle that covers the employee as a driver or have reliable transportation and proof of automobile insurance. Must be able to travel throughout the program service area to conduct volunteer station visits and participate in meetings, outreach events, training sessions, and other assigned activities.

WORK ENVIRONMENT/PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk, hear, listen, and communicate clearly; The employee frequently is required to sit; use hands to finger, handle or feel objects, use manual and automatic office equipment, and reach with hands and arms.

The employee is occasionally required to stand; bend; reach down and stretch overhead; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 25 pounds unassisted and may occasionally move and lift heavier materials with assistance using ergonomic guidelines. Specific vision abilities required by this job include close and distance vision, peripheral vision, depth perception, and the ability to adjust focus.

The ability to travel during the day and/or night, sometimes long distance – possession of a valid California Driver’s License and access to an insured vehicle is required. Interaction and contact with outside agencies, vendors, funders, volunteers, donors, and contributors is a frequent aspect of this job. The employee will regularly use computers and computer printers, telephones, and other similar electronic office equipment.

The environment can be noisy and includes the comings and goings of small children and their families. Note: This class specification should not be interpreted as all-inclusive. It is intended to identify the core essential functions and requirements of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification.

Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA)or California FEHA. Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.